Job Description
Job Title : WebEOC Administrator (.NET, JavaScript, ArcGIS Emergency Operations, Juvare V10/NexUs)
Location : Atlanta GA (Hybrid)
We are currently seeking candidates who meet the following qualification
Key Responsibilities WebEOC Administration - Administer and maintain Juvare WebEOC V10 to ensure system stability and daily operations.
- Support planning, testing, and migration activities for Juvare WebEOC NexUs.
- Manage users, positions, roles, permissions, and access provisioning.
- Configure incidents, system processes, notifications, plug-ins, and general system settings.
- Develop, update, and troubleshoot boards, including code adjustments and design enhancements.
- Move boards and configurations between environments using imports/exports.
- Maintain clear documentation of system changes, updates, and procedures.
Integration & Technical Support - Configure and support GIS integrations for both cloud and on-premises WebEOC environments.
- Utilize the ArcGIS API to support geospatial layers, mapping, and situational awareness tools.
- Collaborate with Juvare Professional Services and third-party vendors to translate operational needs into technical configurations.
- Support plug-ins, mapping tools, custom workflows, and other integrations.
Communication & Notification Tools - Assist with communication integrations, including Microsoft Teams alerts, notifications, and collaboration channels.
- Support Teams-based workflows during activations and routine operations.
EOC Application Support - Provide support for related EOC platforms such as Rave Alert and other communication/alerting tools.
- Deliver real-time user support during emergency activations, including troubleshooting and workflow guidance.
- Conduct user training and prepare system documentation.
Operational Support - Work extended or irregular hours during emergency operations as needed.
- Assist with other state applications or technical projects as assigned.
- Collaborate with emergency management staff, IT teams, and stakeholders to ensure operational readiness.
Required Qualifications - Hands-on experience administering Juvare WebEOC V10.
- Experience supporting WebEOC NexUs migration efforts.
- Strong understanding of user provisioning, incidents, roles, and permissions.
- Experience with board creation, editing, troubleshooting, and code updates (HTML, JavaScript, etc.).
- Experience with GIS integrations and the ArcGIS API.
- Familiarity with plug-ins, system notifications, mapping tools, and Microsoft Teams communication integrations.
- Ability to work with vendors and technical service providers to implement business requirements.
- Experience with cloud and on-prem WebEOC environments.
- Strong troubleshooting, communication, and customer support skills.
Preferred Qualifications - Experience with EOC communication platforms such as Rave Alert.
- Background in emergency management, public safety, or government operations.
- Familiarity with API integrations, scripting, or basic database concepts.
- Experience with .NET development or working in Visual Studio Code for board scripts or integrations.
Technical Skills - Software development
- .NET development
- JavaScript
- Web-based application deployment and debugging
- ArcGIS / application integration
- GIT and TFS (nice to have)
Work Environment - Standard business hours with flexibility based on operational needs.
- Extended or nonstandard hours required during emergency activations.
- Ability to work independently and collaboratively with emergency operations and IT teams.
Education - Bachelor's degree in Computer Science, Information Systems, or a related field.
- Related technical experience in system administration, development, or emergency operations support.
If you meet these qualifications, please submit your application via link provided in Linkedin.
Kindly do not call the general line to submit your application.
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