Job Description

Job Description

Job Description

This is a remote position.

The scope of the proposed services will include the following:

• Provide maintenance, support, troubleshooting, and updating/upgrading of Jira.
  
• Oversee the administration, configuration and support of Jira, external application integrations (ex: GitHub and Bamboo), and Atlassian Marketplace 3rd party applications.
  
• Identify, respond, research and resolve program, data, or system software problems in consultation with other employees and/or users.
  
• Provide technical knowledge transfer, training, documentation, mentorship and guidance to State personnel for requested work.
  

Expertise and/or relevant experience in the following areas are mandatory:

• Experience performing upgrade of multi-node data center instance (9.x version minimum)
  
• Experience updating Jira application configuration files (e.g., setenv.sh, server.xml, web.xml, application-properties, dbconfiguration, etc.)
  
• Experience creating and updating Bash scripts
  
• Experience maintaining CRON table entries
  
• Experience creating and updating Groovy scripts
  
• Experience using RHEL command line
  
• Experience monitoring and troubleshooting issues with clustered nodes, submitting and working with Atlassian support as necessary
  
• Experience with TSQL and creation/alteration of SQLServer database objects (e.g., stored procedures, views, tables, etc.)
  
• Experience performing Jira project configuration including customized workflow post functions, custom listeners, custom events, and complex work item security schemes
  
• Experience constructing JQL including advanced functions
  

Expertise and/or relevant experience in the following areas are desirable but not mandatory:

• Certification as Jira Administrator
  
• Set up and use of Jira API's
  
• Configuration of external application integrations (ex: GitHub and Bamboo) and Atlassian Marketplace 3rd party applications
  
• AD/LDAP connection and configuration
  
• HTML/Javascript
  
• Structure
  
• Zephyr Squad and/or Zepyr Scale
  
• Basic understanding of load balancing and networking
  

Expected term:

Start : 12/16/2024

End : 06/30/2029

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