Job Description

Phlebotomy Team Lead at Labcorp summary:

The Phlebotomy Team Lead at LabCorp supervises and supports a team of phlebotomists across multiple patient service centers, ensuring skilled specimen collection and excellent patient care. This role involves staff training, performance monitoring, site inspections, and managing patient flow to maintain efficient operations. The position requires strong leadership, communication skills, and a commitment to delivering exceptional customer service in a healthcare environment.

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

We are currently seeking a Phlebotomy Team Lead for a position in Pensacola, FL. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.

Work Schedule: 7 on/6 off schedule working midnight-10:30AM Wednesday-Saturday and 11:30PM-12:00PM Sunday-Tuesday

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here .

Job Responsibilities:

• Provide coverage and travel to various sites to perform phlebotomy job duties
• Assist in the supervision of a team of phlebotomists covering multiple Patient Service Centers & client sites
• Observe new employee performance and report observations to the supervisor
• Perform site inspections on a regular basis and accurately report all findings
• Provide continuous training to phlebotomy staff as directed
• Complete new hire and annual competency assessments when necessary
• Manage and monitor patient flow, wait times, inventory levels and information logs
• Address any customer service related issues in a prompt and respectful manner
• Review daily/weekly schedule with supervisor and making schedule adjustments as needed
• Promote team work, cohesiveness and effective communication among coworkers
• Perform all duties of a phlebotomist and site coordinator as needed

Requirements:

• High school diploma or equivalent
• Minimum 2 yrs of experience as a phlebotomist
• Prior experience in a leadership position is a plus
• Phlebotomy certification from an accredited agency is preferred
• In depth knowledge of phlebotomy duties, responsibilities and techniques
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortably working under minimal supervision
• Reliable transportation and clean driving record if applicable

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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Keywords:

phlebotomy, specimen collection, team lead, patient service, healthcare, laboratory services, staff training, customer service, patient flow management, site inspections

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