Fiserv DNA Support Engineer, Troy, MI / NYC, NY, ONSITE (Client : Flagstar Managed Services)
Experience : 10-12 years
minimum 1+ years of experience in Fiserv DNA, FIS Systematic, FIS Payments, Actimize, AFS Vision, EPP products or COTS products
Hands on experience in .NET / JAVA / Mainframe for Minor Enhancements, Problem requests, Service requests, Permanent bug fixes, Change Requests
Experience and knowledge in Banking domain
Experience in working with COTS product vendors for Banking (Preferred : FIS products)
Production Support Experience in handling L2 incident, PR, SR Management with SLA adherence
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