Job Title: User Testing Moderator
Location: Seattle, WA / Boston MA
Type: Contract
About the Project:
As a User Testing Moderator, you will play a key role in facilitating user testing sessions, engaging with participants, managing client equipment, and ensuring smooth execution of the study. This is a unique opportunity to gain hands-on experience in consumer AI technology while contributing to the future of smart home devices.
Key Responsibilities:
User Testing Execution:
Set up and dismantle testing sessions at the designated project site.
Guide participants through structured prompts and interactive scenarios to collect accurate data.
Monitor and ensure adherence to testing protocols for consistent results.
Participant Engagement:
Welcome and support participants, ensuring they feel comfortable and confident during the study.
Address participant inquiries and provide clear instructions on the testing process.
Document and report participant experiences to help refine the study approach.
Equipment, Data Handling & Client Asset Management:
Maintain and manage testing equipment to ensure seamless operation.
Conduct basic troubleshooting for any technical issues during sessions.
Offload, store, and securely transfer collected data in compliance with project protocols.
Handle and safeguard client-provided equipment, ensuring proper setup, maintenance, and return.
Assist with data review and reporting, capturing key insights from each session.
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