Job Description

Quality Custom Distribution is seeking a dedicated and experienced Warehouse Supervisor to oversee daily operations within our warehouse environment. The ideal candidate will have a strong background in logistics and team management, ensuring that all warehouse activities run smoothly and efficiently. This role requires mechanical knowledge and the ability to handle materials effectively while maintaining a safe working environment. Salary DOE.

Join the QCD Minneapolis Family.

" I enjoy that I have a sense of freedom, and I am trusted to get the job done correctly. I enjoy that there is an open door for all associates. All supervisors and my GM have always been open to new ideas. Every voice is heard here .” - Fallon Martin, Operations Clerk, QCD Minneapolis

4-day work week, start time 6:15am

Must be able to work one weekend day, must be able to work Holidays if scheduled that day

This role is bonus eligible.

Pay is commensurate with experience.

Duties

• Supervise and coordinate daily warehouse activities, including receiving, storing, and shipping products.
• Manage a team of warehouse staff, providing guidance and support to ensure high performance and productivity.
• Implement and maintain warehouse management systems to optimize inventory control and order fulfillment processes.
• Ensure compliance with safety regulations and company policies, promoting a culture of safety among team members.
• Conduct regular inspections of equipment and facilities to ensure proper maintenance and functionality.
• Oversee heavy lifting operations, ensuring that all safety protocols are followed during material handling.
• Collaborate with other departments, including e-commerce teams, to streamline logistics processes and improve service delivery.
• Train new employees on warehouse procedures, equipment operation, and safety practices.

Qualifications

• Proven experience in warehouse management or logistics, with a focus on team leadership.
• Familiarity with warehouse management software.
• Strong mechanical knowledge related to warehouse operations and equipment maintenance.
• Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Ability to perform heavy lifting as required by the job duties.
• Strong communication skills, both verbal and written, to effectively lead a team.
• Knowledge of e-commerce logistics is a plus but not required.

Join our team as a Warehouse Supervisor where you can make an impact by leading our operations toward excellence!

LEADERSHIP/MANAGEMENT RESPONSIBILITY

Supervises of up to 30 hourly associates. Manages projects and assignments with significant impact on customer service.

ESSENTIAL FUNCTIONS:

• Plans, implements, and monitors the day-to-day operations for the warehouse department to ensure that established objectives for shipping, product rotation, sanitation, safety, and timeliness are met or exceeded. (25%)
• Monitors loading, dispatch, and receiving times and makes appropriate changes, ensuring compliance with QIP, HACCP, and DOT regulations. (25%)
• Routinely informs and communicates with associates to ensure compliance with established warehouse productivity, safety, and sanitation policies and procedures. (25%)
• Monitors and completes numerous computer-based and manual reports and related paperwork, including time records, daily logs, damage reports, etc. (10%)
• Monitors product damage and audits routes to ensure reliable product delivery. (5%)
• Plans and schedules manpower. (5%)
• Plans and coordinates vehicle and equipment maintenance and utilization reports. (5%)
• Performs other related and assigned duties as necessary.

LEADERSHIP/MANAGEMENT RESPONSIBILITY

Supervises hourly associates. Manages projects and assignments with significant impact on customer service.

PERFORMANCE CATEGORIES

• Productivity/quality standards: efficiency, timeliness, and reliability
• Productivity/quality standards: cases per hour
• Productivity/quality standards: product integrity
• Teamwork within the department and across departments
• Project/assignment standards
• Customer satisfaction
• External relationships with regulatory agencies
• Safety standards and procedures: associates
• Safety standards and procedures: facility and warehouse equipment
• Safety standards and procedures: food safety and handling

MINIMUM QUALIFICATIONS: Education and experience equivalent to:

Education/Certification:

AA degree from an accredited vocational, technical, or junior college institution. Forklift instructor certification.

Experience:

3 to 6 years of relevant work experience.

Knowledge, Skills and Abilities

Knowledge of (B/basic; J/journey; E/expert):

• Relevant safety policies, practices, and procedures (J)
• Storage and shipment of food or allied products. (B)
• Food and material handling (B)
• Inventory control concepts and techniques (B)
• Barcoding (B)
• Company computer systems (B)
• Warehouse racking systems/processes (B)
• Supervisory concepts and techniques (B)
• Relevant regulatory procedures and standards (OSHA, USDA, AIB, HAACP, etc.) (B)

Skill and ability to:

• Interpret warehouse operations anomalies and identify appropriate solutions
• Lead a diverse workforce in a 24/7/365days/year operation
• Supervise and motivate associates in a team-based environment
• Work effectively in a general business environment, with a focus on high levels of quality and customer service
• Act in accordance with GSF’s Values and Creed

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