Job Description
Who we are Sunridge Animal Hospital is hiring a Veterinary Receptionist! Position Details - Role: Veterinary Receptionist
- Status: Full-time
- Salary: $15.00 - $16.00 per hour based on experience
- Schedule: Flexible Monday through Friday schedule with rotating weekends
Do you thrive in a fast-paced, people-focused environment? Do you love being the friendly face (and voice!) that makes both pets and their people feel welcome? If so, Sunridge Animal Hospital would love for you to join our team as a Veterinary Receptionist - the heartbeat of our front desk and the first impression our clients see!
At our practice, Receptionists are more than schedulers and greeters - they're communicators, problem-solvers, multitaskers, and client care champions. If you enjoy staying organized while spreading positivity, this role is for you!
Why Our Veterinary Receptionists Love Sunridge Animal Hospital - Team-first culture that's supportive, fun, and big on growth
- Leadership that listens and invests in your development
- Mentorship, continuing education, and real career pathways
What Our Veterinary Receptionists Bring - Critical thinking, curiosity, and a can-do attitude
- Reliability and professionalism in a fast-paced setting
- A love for teamwork, teaching, and being taught
- Commitment to compassionate medicine and a great client experience
- Excellent communication and interpersonal skills
- The ability to multitask, make sound decisions, and stay calm under pressure
- A positive, team-oriented attitude and willingness to help wherever needed
- Strong organizational skills and attention to detail
What You'll Do - Let your passion for excellent patient care shine - every day
- Communicate with warmth, clarity, and confidence
- Deliver outstanding customer service - greet clients with warmth and a smile the moment they walk in
- Answer phones promptly (within three rings!) and manage multiple lines with professionalism and care
- Handle daily cash transactions and ensure all counts are accurate
- Support the flow of the hospital by monitoring room usage and client wait times
- Schedule appointments using our electronic medical records (EMR) system
- Maintain up-to-date and accurate client and patient records
- Respond to and manage incoming and outgoing emails and faxes
- Coordinate courier and lab pickups to keep operations running smoothly
- Restock and sell prescription food; offer to assist clients with carrying purchases when needed
- Keep the lobby and exam rooms clean, tidy, and welcoming (sweeping, wiping counters, emptying trash, etc.)
- Complete daily checklists and assist with deeper cleaning tasks when needed
Why It Matters Our Receptionists set the tone for the entire hospital. You are the first and last point of contact for our clients - helping create a positive, caring experience that reflects the heart of who we are.
Benefits You Can't Beat Financial Benefits - A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
Wellness Benefits - Health Insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
Workplace Benefits - Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
Lifestyle Benefits - Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
If you're ready to join a team that values compassion, teamwork, and kindness just as much as clinical excellence, we can't wait to meet you! Apply today to join our team at Sunridge Animal Hospital!
Diversity, equity, and inclusion are core values at Sunridge Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Job Tags
Hourly pay, Full time, Temporary work, Monday to Friday, Flexible hours,