Summary:
The Telecommunications Specialist I is a strategic position providing the highest level of analytical skill and expertise in Telecomm Networks as well as a tactical position involved with the execution of Telecom operations. The ETS provides expert level of analytical skill and expertise in the area of telecomm expense review and management. This position has extensive expert knowledge and experience in telecomm operations, contract management, trending/capacity and traffic analysis.
The ETS expert will provide guidance in the telecomm service orders, business diversity requirements and manage deployments from a technology perspective. They will assist with the translation of business requirements into technical requirements, taking into account the existing infrastructure and the need to integrate new and existing technologies. Ensure that a scalable, telecomm solution is developed that will meet the complex needs of technology systems.
Day to day activities include telecom provisioning, billing reviews/disputes, unusual charges, conducting LDUAs, and analyzing Traffic Studies based on peg count, usage, overflows, and trunks in maintenance. This position assists in network optimization by obtaining & auditing Customer Service Records & updating inventory, then using that information to assist in field audits & physical inventories. This position also serves as a resource to the Networking team as a source of site and inventory information, vendor information, contract information, and reports such as audit, expense, & budget reports.
Responsibilities:
Requirements:
Work Type:
Full Time
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