Job Description

► NOTES.

• This in an in-office role in Pittsburgh, PA, USA. This is not a remote/hybrid role.
• This is a writing-heavy role.
• This is a communication-heavy role.

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► ABOUT YINZCAM.

Our digital products are used by 200+ professional sports teams and leagues around the world, including clubs and stadiums in the NFL, NBA, MLS, NHL, Liga MX, English Premier League, AFL (Australia), and more.

We are looking for a Technical Writer , to create and maintain detailed project documentation for all projects delivered by the company to clients. The project documentation will involve JIRA tasks, user stories, acceptance criteria, project status, delivery dates, and release notes.

► THE ROLE.

• Synthesizes different sources of information daily from Slack, JIRA, Service Desk, and email, into a single unified, up-to-date written record of all of the active and delivered projects across the entire company.
• Creates and maintains a single unified portfolio of all delivered projects for every client.
• Provide written status updates of every active project to clients externally, every single day.
• Provide written status updates of every active project to executives internally, every single day.

► THE REQUIREMENTS.

• 4+ years of expertise in using JIRA and JQL. (must-have)
• 4+ years of expertise in using Notion, including databases, filters, API integrations, automations. (must-have)
• 4+ years of expertise in writing technical requirements, user stories, acceptance criteria. (must-have)
• Flawless written communication, with attention to grammar, punctuation, and copywriting.
• An unrivaled work ethic, and an unflappable attitude under critical, time-sensitive situations.
• Willingness and ability to work the non-traditional hours of the sports industry, including weekends, evenings and holidays (when sports teams have their games scheduled), as needed.

► THE BENEFITS.

• Paid time off every year
• Paid maternity and paternity leave
• Full medical, dental and vision health insurance
• 401(k) plan
• Gym membership
• Paid parking near the office
• 10,000+ Coursera courses for continued education and learning
• Building products for well-known sports teams

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