Job Description

Manage IT projects to ensure the successful implementation of technology solutions for Structured’s clients.

Structured Communication Systems is a leading information technology consultancy and systems integrator. We are experts at architecting and implementing secure and reliable solutions for delivering business applications, ensuring business continuity, enhancing data center performance and efficiency, enabling mobile workers, securing information assets and providing information security and governance.

Structured has an immediate opening in Seattle, Washington for a Technical Project Manager (Level II) that is responsible for planning, implementing, and managing multiple mid-size information technology (IT) projects ranging in complexity within an agreed-upon scope. This position also acts as an escalation point for internal Level I Project Managers and is the primary point of contact between internal teams and the technical aspects of the assigned projects. This position is responsible for ensuring that all projects are completed on time, within budget, and to the desired level of quality.

Applicants must reside in Seattle, Washington and be able to work on-site at customer locations.

Essential Duties and Responsibilities

• Responsible for managing multiple mid-size projects ranging in complexity based on business and technical factors.
• Acts as an escalation point for internal Level I Project Managers, as directed.
• Applies principles and techniques used in budget management to all assigned projects.
• Responsible for identifying measures or indicators of project performance and the actions needed to improve or correct performance, relative to the goals of the project.
• Plans, establishes, and manages complex information technology (IT) projects within an agreed scope.
• Serves as the primary point of contact and acts as the liaison between internal teams, customers, and the technical aspects of assigned projects.
• Defines priorities, documents the project scope, objectives, and deliverables.
• Develops and maintains a detailed project plan, scheduling timeline, and budget for all assigned projects.
• Ensures the smooth and timely completion of projects by collaborating and coordinating with internal engineering resources to identify potential risks or unforeseen delays and dependencies, develops response plans, and realigns schedules and expectations as needed.
• Actively participates in creating design alternatives that meet the unique requirements of each customer.
• Ensures that the project meets quality standards and complies with the policies and regulations set by the customer.
• Collects, analyzes, and summarizes information and trends to prepare project status reports as needed.
• Works with a diverse group of technical staff with varying degrees of technical ability.
• Assists with contract negotiations with consultants, technical personnel and vendors for services and products.
• Presents and/or facilitates project status meetings and communicates project status to key project stakeholders.
• Responsible for following the current policies and procedures for tracking activities in our CRM tool, Salesforce.com.
• Additional duties as assigned.
• Promotes and maintains a high standard of customer service at all times.
• Ability to maintain and continually develop accurate product and application knowledge.
• Ability to simultaneously manage multiple mid-sized projects ranging in complexity and effectively prioritize tasks.
• Strong understanding of project management methodologies, tools, and best practices.
• Must be well-organized in a fast-paced, high-pressure environment and deadline driven environment.
• Strong organization and time management capabilities and an exceptional attention to detail.
• Ability to manage challenging demands from internal and external stakeholders and customers.
• Strong interpersonal skills, including communicating, fostering, and maintaining relationships with internal teams, customers, prospective customers, and vendors.
• Excellent negotiation, analytical, logical thinking, and problem-solving skills.

Education and Experience

Bachelor’s degree (B. A. or B.S.) from four-year college or university in engineering, project management, or a related field, or 7 – 10 years related experience and/or training; or equivalent combination of education and experience in IT Project Management.

• Strong knowledge of Project Management Methodology and best practices as defined by PMI is required.
• Achievement of either a CAPM or PMP certification from PMI is preferred.
• Robust knowledge of IT project management methodologies, tools, and best practices.

General Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office Suite, Visio and Project software and experience using CRM platforms.

Language Skills

Ability to read, analyze, and interpret quotes and reports. Ability to correspond, effectively present information, and respond to questions from employees, management, vendors and customers.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally sedentary in nature, but may require frequent standing, walking, talking and hearing. Frequent use of phones, computers and other general office equipment is required.

Must have a valid Driver’s License and the ability to travel to customer locations and other destinations for short to medium term projects.

Working Conditions

The working conditions characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The office work environment lighting and temperature are generally moderate; work is regularly performed within an office environment, with standard office equipment available.

This position occasionally may require an adjusted work schedule and evening hours in order to meet or attend vendor/customer needs. Flexibility to field phone calls, pager or system alerts and provide remote and/or on-site support to clients outside of normal business hours, including weekends and holidays.

This position has no Supervisor Responsibilities.

Compensation

Our organization provides a full compensation package that facilitates development and growth. The benefits package includes medical, dental, vision, group life and AD&D insurance, and long and short-term disability coverage and 401(k). We also provide training on mutually agreed upon professional goals through a combination of self-study courses, formal training, and on-the-job training. Obtaining industry based certifications is highly encouraged.

*** We are interested in all qualified candidates that are eligible to work in the United States. However, we are not able to sponsor visas. ***

* Structured is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce.

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