Job Description

PURPOSE OF THE JOB:

The SPO Coordinator is an entry-level position at Guitar Center responsible for facilitating and expediting the processing of special purchase orders (SPO). Tasks include managing purchase orders (PO's) in the retail Enterprise Resource Planning (ERP) system and VendorNet, as well as loading item data into the enterprise Product Information Management (PIM) system. When entering item data into the PIM system, the SPO Coordinator is responsible for the accuracy and completeness of information required to update existing items and to create new products.

Responsibilities will include, but will not be limited to the following:

• Issues purchase orders to vendors based on Special Order Requests received from stores.
• Follows through on all special order tickets until items are received.
• Processes all tickets and requests that meet SPO guidelines.
• Verifies price changes and any other discrepancies or issues identified on purchase orders.
• Reviews internal audit reports to research and verify unconfirmed orders.
• Communicates with vendors on all orders that have not been confirmed.
• Contacts store associates and store management to help resolve issues delaying SPO orders.
• Responds to all SPO-related correspondence with a sense of urgency.
• Enters item data into the PIM system while ensuring data quality and completeness.
• Resolves any failures or errors that are generated during SKU creation or update processing.
• Meets or exceeds service level goals to complete tickets and process requests on-time.
• Covers tasks normally assigned to other SPO Coordinators when they are out of office.
• Handles additional duties as assigned.

To join our band, you'll need the following experience:

• High School Diploma or GED required.
• 1 years of relevant work experience, preferably in a data entry capacity.
• 1 year of customer service experience.
• Skilled proficiency with the Microsoft Office suite, especially Excel and Outlook.
• Proficiency with computers running on the Windows operating system.

Why Guitar Center? Heres just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leavetake time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Pay Rate: $20.00- $26.84/hr depending on background and experience.

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.

About Guitar Center

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States.? 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.? ?

E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products.?The Music & Arts division operates more than 220 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.

Why join us?

With a career at Guitar Center, you become part of the worlds largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music.

Love this gig and want to apply?

Send your resume and cover letter today along with salary expectations!

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job?related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to recruiting@.

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