Job Description

Job Description

Job Description

Overview:

As a Small Engine Mechanic at Ace Hardware, you will be an integral part of our team, specializing in the repair and maintenance of small engines across various top brands including Stihl, Briggs & Stratton, Kohler, and Honda. You will work on a wide range of lawn and garden equipment, ensuring our customers' machinery operates smoothly and efficiently. Your expertise will help maintain Ace Hardware's reputation for outstanding service and support.

Key Responsibilities:

• Diagnostic Services : Accurately diagnose issues with small engines and related equipment. This includes troubleshooting problems with lawn mowers, leaf blowers, chainsaws, and other powered garden tools.
• Repair and Maintenance : Perform repairs and routine maintenance on small engines and equipment. Tasks may include engine rebuilds, carburetor adjustments, belt replacements, and oil changes.
• Customer Service : Provide excellent customer service by communicating effectively with customers about needed repairs, maintenance advice, and operating instructions for their equipment.
• Inventory Management : Assist in managing the parts inventory by identifying needed parts for repairs and maintaining an organized work area.
• Technical Support : Offer technical advice and support to both customers and team members, including recommendations on the proper care and maintenance of equipment.
• Safety Compliance : Adhere to all safety policies and procedures to ensure a safe working environment for all team members and customers. This includes the proper handling of tools and machinery and adherence to personal protective equipment (PPE) requirements.
• Continuous Learning : Stay up-to-date with new technologies and repair techniques for small engines through ongoing training and self-directed learning.

Requirements:

• Experience : Proven experience as a small engine mechanic. Experience working with brands such as Stihl, Briggs & Stratton, Kohler, and Honda is highly preferred.
• Technical Skills : Strong understanding of small engine operations and the ability to use diagnostic equipment.
• Certifications : Certifications from recognized organizations (e.g., EETC) are a plus.
• Customer Service Skills : Excellent communication and customer service skills, with the ability to explain technical information in an understandable manner.
• Problem-Solving : Strong analytical and problem-solving skills to diagnose and fix equipment efficiently.
• Physical Demands : Ability to lift up to 50 pounds and perform physical tasks associated with small engine repair.
• Education : High school diploma or equivalent; technical or vocational training in small engine repair is preferred.

Working Conditions:

• This role requires working in a shop environment and may involve exposure to noise, dust, and outdoor weather conditions. The position may require standing for extended periods and performing tasks that involve bending, lifting, and manual dexterity.

Benefits:

• Competitive salary based on experience
• Employee discounts on products and services
• Health, dental, and vision insurance
• Retirement plan options
• Opportunities for professional growth and training

About Ace Hardware:

Ace Hardware is a leading hardware retailer known for our commitment to customer service and our wide range of high-quality products. We pride ourselves on being a helpful place with knowledgeable staff who can provide expert advice and solutions. Joining our team means being part of a community-focused company that values hard work, innovation, and the spirit of helpfulness.

Note : This job description is a general outline of the duties of a Small Engine Mechanic at Ace Hardware and may be adjusted based on the specific needs of the location or department.

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