Job Description

Job Description

Job Description

POSITION: Desk Administrator, Snowsports

FLSA: Non-Exempt

DEPARTMENT: Snowsports

REPORTS TO: Snowsports School Director, Snowsports School Manager, Snowsports School Supervisors

SUMMARY: The Snowsports Administrative Assistant assists with the planning and scheduling/reservation operations of the resort’s Snowsports School, including Treehouse Children’s Programs, group and private lessons.

This is Seasonal Full Time or Part Time positions. Position will begin late November/early December and will run through the end of ski season.

ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this position; employees may be assigned other duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to the following:

• Must work with the Snow Sports Staff to maintain staffing levels for lessons according to business levels.
• Responsible for cash handling and deposit procedures that allow for proper handling of all cash at the desk.
• Responsible for fielding and managing in-person and on-phone reservation calls and following proper protocol.
• Ability to consult with parents or guest without being offensive or rude.
• Must follow all written rules required in the Wintergreen Employee Handbook and individual departments.
• Works with office staff to ensure all aspects of guest reservations are running smoothly.
• Knowledge of safety issues concerning children.
• Follow safety policies and procedures that help to prevent harm to associates, guests, and members
• Notify Managers of any safety concerns in the workplace and reporting any accidents immediately to the manager
• Assist with daily registrations

MINIMUM QUALIFICATIONS: Knowledge of:

• Excellent oral communication skills
• Possess strong customer service skills
• Enjoy working with the general public
• Ability to work independently and as a team
• Present a neat and positive image along with a professional appearance
• Possess problem solving skills
• Easily adapt to change
• Basic record-keeping

Skill & Abilities in:

• The position requires candidate to be knowledgeable and experienced with the many aspects of the Snowsports operations.
• Candidates must be computer proficient and will extensively operate in a variety of computer platforms to include Siriusware (POS software) and Microsoft Office. Prior knowledge of ski or resort industries is a plus.
• Additionally, candidates must be at least 16 years of age, and be available to work evenings, weekends, and holidays.

Education, Training and Experience Guidelines:

• At least 1 year of work experience is preferred

• High school diploma OR GED.

LICENSE AND CERTIFICATION REQUIREMENT(S):

• n/a

PHYSICAL DEMANDS AND WORKING ENVIRONMENT:

• The candidate must be able to sit or stand for prolonged periods of time, and be able to lift up to 20 pounds if necessary.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by applicable law.

BENEFITS OF WORKING AT WINTERGREEN:

Wintergreen Resort is a place for mountain lovers, adventure seekers and outdoor explorers. A place to chase new experiences, marvel at the unexpected, and build new relationships that will keep you coming back for more. We work to play! We work in a fun-filled, beautiful resort setting and have a competitive compensation with a comprehensive benefit portfolio for full time associates: (Medical, Dental, Vision, Life, Short and Long Term Disability Insurances as well as Paid Time Off and a 401K plan). Our unique Recreational Benefit Package offers associates free and/or discounted resort activities, services and products.

We have many fantastic opportunities available from our spectacular, sweeping mountain slopes to our beautiful valley and lake. If this position isn’t quite what you are looking for, please visit our career page for even more open positions: Wintergreen Resort: Premier Blue Ridge Mountain Ski, Golf, Tennis, Spa and Family Vacation Resort in Virginia.

Job Tags

Holiday work, Full time, Temporary work, Part time, Work experience placement, Seasonal work, Immediate start, Outdoor, Weekend work, Afternoon shift,

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