Job Description

Our mission is to make higher education accessible and affordable for everyone. We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast.

We build tools that help people feel in control of their financial future, including:

• Private student loans - low rates, people-first service, and flexible payments.
• Student loan refinancing - break free from high-interest rates or monthly payments.
• Scholarships - access to thousands of scholarships to help students pay less.

Earnies are committed to helping students live their best lives, free from the stress of student debt. If you’re as passionate as we are about our mission, read more below, and let’s build something great together!

The Senior Product Analyst position will report to our Lead Product Analyst.

As the Senior Product Analyst, you will:

• Lead data-driven experimentation to improve the client loan application experience
• Develop and maintain product analytics tracking across web and mobile platforms
• Partner with Product, Research, and Design to define customer personas and roadmap priorities
• Collaborate with Data Engineering to validate analytics solutions and drive model development
• Work cross-functionally to improve performance visibility and make actionable recommendations
• Design and execute complex statistical models and support major company initiatives
• Identify opportunities for new product analytics initiatives, improved reporting processes, or enhanced testing strategies

About You:

• 4+ years of relevant experience in a product-centric or analytical role, with at least 2+ years indicating a highly proficient understanding of SQL
• 1+ years experience in A/B testing or statistical methodologies
• Comfortable with analytics tools like Segment, Amplitude, Looker, or Optimizely
• Strong business acumen with the ability to translate data into strategic insights
• Excellent communication skills and ability to collaborate across functions
• Curious, detail-oriented, and able to manage tight deadlines in a fast-paced environment
• A collaborative, “coach mentality” who values sharing knowledge and working well with cross-functional teams
• Willingness to travel to the Oakland office monthly to collaborate with other Earnies.

Even Better:

• Familiarity with R or Python
• Familiarity with ETL tools (e.g., dbt, Fivetran) for transforming raw data
• Experience modeling financial portfolios (especially student loans)
• Familiarity with lifecycle marketing and customer segmentation
  Exposure to full product development lifecycle from concept to implementation
• Familiarity with internal control requirements and data governance

Where:

• This role will be based in the San Francisco Bay Area.
• While you’ll enjoy the flexibility of remote work, we also love to see our Earnies face-to-face! We ask you to join us at our Oakland office for 3 consecutive days a month for team collaboration and some fun. It's a chance to connect, share ideas, and maybe even grab some coffee together!

#LI-JP1

A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salarybased on the roles location. The successful candidate’s starting pay will also be determined based on job-related qualifications, internal compensation,candidate locationand budget. This range may be modified in the future.

Pay Range

$144,000—$163,000 USD

Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:

• Health, Dental, & Vision benefits plus savings plans
• Mac computers + work-from-home stipend to set up your home office
• Monthly internet and phone reimbursement
• Employee Stock Purchase Plan
• Restricted Stock Units (RSUs)
• 401(k) plan to help you save for retirement plus a company match
• Robust tuition reimbursement program
• $1,000 travel perk on each Earnie-versary to anywhere in the world
• Competitive days of annual PTO
• Competitive parental leave

What makes an “Earnie” culture:

• Drivers – Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.
• Humility – Humble team players check their egos and consider the team’s needs above their own. They are self-aware of their strengths and opportunities for improvement.
• Growth Mindset – People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.

At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.

Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance.

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