Senior learning experience designer, generative AI (San Francisco) Job at writer.com, San Francisco, CA

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  • writer.com
  • San Francisco, CA

Job Description

About This Role

Are you ready to revolutionize the way our partners learn and grow? Do you thrive in a fast-paced, innovative environment where your creativity and expertise can truly shine? If you're a master of crafting world-class learning experiences and you're passionate about pushing the boundaries of what's possible, we want to hear from you!

At WRITER, we're on a mission to empower our partners through cutting-edge, interactive learning experiences that blend the best of live and on-demand formats. We're looking for a Senior Learning Experience Designer who can bring visionary ideas and polished execution to help scale our partner education.

What You'll Do

  1. Craft engaging learning journeys: Develop comprehensive learning paths that elevate our partners' sales and technical skills, ensuring they are equipped to succeed in enterprise generative AI.
  2. Design dynamic learning experiences: Create a diverse range of learning materials, from written and video content to interactive modules and job aids, tailored for self-service, live, and virtual instructor-led training.
  3. Collaborate across teams: Work closely with cross-functional teams to enhance and expand our educational offerings, meeting the needs of our technical and sales partners.
  4. Identify and address gaps: Continuously assess our learning materials to identify areas for improvement and develop innovative solutions.
  5. Empathize and advocate: Understand partner challenges and champion new opportunities to support their growth through education.
  6. Leverage research-informed strategies: Apply instructional design methodologies to create engaging, effective, and data-driven learning experiences.
  7. Foster a culture of assessment: Build feedback and assessment systems to refine our programs.
  8. Build strong relationships: Cultivate connections with stakeholders and program managers for alignment and success.

What Youll Need

  1. Expertise and craftsmanship: Proven track record in creating meaningful, concise, and effective learning experiences for external audiences.
  2. Experience in external enablement: 8+ years developing and delivering on-demand, VILT, and ILT learning, including scripts, self-serve resources, and e-learning solutions using various media.
  • Partner or customer learning in enterprise software
  • Backwards design
  • Social and gamified learning
  • Assessment design
  • Generative AI proficiency: Comfortable driving learning outcomes for AI tooling and solutions.
  • Relationship builder: Skilled at building strong stakeholder relationships.
  • Instructional and UX design: Knowledge of instructional design and UX principles.
  • Tool proficiency: Experience with design, authoring, voice-over, and video creation tools.
  • Iterative mindset: Comfortable with experimentation and continuous improvement.
  • Self-awareness and growth: Prioritize feedback and personal development.
  • Curiosity and passion: Love learning and bringing fresh perspectives.

Note

  • Travel: Up to 15% domestic and international travel may be required.
  • Portfolio: Submission of a work sample or portfolio is required.

Join WRITER to shape the future of learning and make a real impact. Apply today and create something extraordinary!

Benefits & Perks (US Full-time Employees)

  • Generous PTO, holidays
  • Medical, dental, vision coverage
  • Paid parental leave (12 weeks)
  • Fertility and family planning support
  • Early-detection cancer testing (Galleri)
  • Flexible spending accounts
  • Health savings account with company contribution
  • Annual stipends for home office, wellness, learning
  • Company off-sites and team events
  • Competitive salary, stock options, 401k

WRITER is an equal-opportunity employer committed to diversity. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, marital status, pregnancy, or any other protected status. We also consider qualified applicants with arrest and conviction records under the San Francisco Fair Chance Ordinance.

By applying, you agree to WRITER's Global Candidate Privacy Notice.

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Job Tags

Full time, Home office, Flexible hours,

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