Revenue Operations Manager Job at Cyberark, Boston, MA

S2dqQWFxaVdrSm42M2ZCcXE5b21LanpzQkE9PQ==
  • Cyberark
  • Boston, MA

Job Description

Job Description The Revenue Operations Manager is responsible for evolving the Renewals and Customer Success planning process and operating rhythm to ultimately develop initiatives that improve renewal rates and net retention. Reporting to the Sr. Director of Revenue Operations, this highly visible role will partner closely with the VP of Renewals, VP of Customer Success, the Revenue Operations team, Finance, and others to define the renewals planning process and requisite operating rhythm to foster action-oriented discussion as a part of the broader Go-To-Market strategic planning and operating cadence. This role will also manage the execution of this process to ultimately define the annual goals and strategic priorities and partner with the Analytics team to automate reporting to track relevant KPIs and metrics. Responsibilities: Collaborate with the VP of Renewals to develop and own the planning cadence for the Renewals business Collaborate with the VP of Customer Success to develop and own the planning cadence for the Customer Success Manager organization Design the requisite operating rhythm to track performance compared to goal and drive shifts in strategy throughout the year Build a framework and supporting analytics for insight into Renewals & CSM teams’ capacity, account assignment, segmentation, etc. Establish reporting and analytics of key post-sale KPIs such as adoption metrics, implementation and onboarding, and other measures focused on the adopt & renew phases of the customer journey Actively drive initiatives geared towards improving data & analytics for the Renewals & Customer Success Organizations Partner with other functions such as HR, Finance, Legal and various other teams to assist in addressing issues, building plans, and delivering programs Work with the Finance team regarding compensation plan designs and updates Drive headcount and budget planning throughout the year Qualifications: 5+ years of experience in planning roles relating to Renewals, Customer Success, SaaS sales, or other related fields Broad functional understanding of planning cycles in high-growth business-to-business technology environment Strong project management skills and drive for ownership and results Ability to structure and execute complex analyses and synthesize into clear, actionable insights with business impact Familiar with SFDC and Data visualization tools (e.g., Tableau) Excellent verbal and written communications skills, including presentation skills to all levels within the organization Experience managing senior stakeholders within the organization Ability to multi-task and work in a dynamic, fast-changing entrepreneurial environment A smart, bold but humble attitude to work collaboratively with CyberArkers across the organization CyberArk is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. We are unable to sponsor or take over sponsorship of employment Visa at this time. The salary range for this position is $99,000 – $124,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits. #J-18808-Ljbffr Cyberark

Job Tags

Work visa, Shift work,

Similar Jobs

Area Temps, Inc.

Tow Motor/Skid Steer Operator Job at Area Temps, Inc.

05 - 175001 kr A local company is seeking an individual to operate a tow motor and skid steer. Work hours are Monday through Friday from 7:30 a.m. to 3:30 p.m. Qualified candidates must have at least 3 to 5 years experience operating a tow motor and skid steer, must... 

Renviva Management Services, LLC

Dialysis PCT- Clinical Hemodialysis Technician Job at Renviva Management Services, LLC

 ...coworkers and support the well-being of the communities that sustain us.__** Certified Clinical Hemodialysis Technician/ Dialysis PCT Job description: Renviva is looking for energetic, patient and team focused Patient Care Technicians to join our unit! The Patient... 

Workoo Technologies

Data Entry Operator - Remote Job at Workoo Technologies

About the job Data Entry Operator - Remote About the Position To be successful as a data entry operator, you must be familiar...  ...have the ability to understand the relationship between different types of data and the ability to examine that data for errors. Strong... 

EAGLE RIVER UTILITY SOLUTIONS

Construction Laborer Job at EAGLE RIVER UTILITY SOLUTIONS

 ...Eagle River Utility Solutions, LLC. is looking to hire laborers for the upcoming 2023 construction season. Must have a valid driver's license and pass a background/drug test. No experience is necessary and we are willing to train. Plenty of OT available. This is a career... 

ReliaQuest, LLC

HRIS Analyst Job at ReliaQuest, LLC

 ...Job Purpose and Scope: The HRIS Analyst is responsible for assisting in the support of all aspects of the Workday Platform, to include business process configuration, internal and external reporting, and providing day-to-day analytical support of the Human Resources...