Job Description

Summary

Join our dynamic team and work in a beautiful setting.  We are looking for individuals who can provide an authentic and memorable experiences that deliver the Eastern Shore Dream to our guest.

Hyatt Regency Chesapeake Bay has diverse food and beverage offerings that are supported by the WEG To-Go Attendant.  This role provides the opportunity for a variety of interactions in all areas of our Food & Beverage outlets.

What You'll Do:

• To-Go Service include delivering and presenting food and beverage items to guests in their rooms.
• Set-up and maintenance of food offerings and assisting the hotel's dining restaurants, Assist the food server with running food, keeping tables neat and fulfilling guest requests.
• Submitting guest menu selections and presenting these food and beverage preferences
• Gain menu knowledge and give recommendations from our compilation of cuisine and drink offerings Engage in casual conversation and create the restaurant experience by their style and service attributes.
• General restaurant preparation.
• Maintaining a sanitary environment.
• Be knowledgeable about your restaurant menu, including ingredients and preparation techniques. 
• Be well versed in all hotel information, including other restaurants, and offered amenities.
• Understand the local area and be able to discuss local history, facts, and places with guests. 
• Customize the guest experience by appreciating unique guest needs.
• Place proper attention to taste, appearance, and presentation of all food and beverage.
• Ensure tables are properly set and the surrounding area is clean.
• Be resourceful and go above and beyond when fulfilling a guest’s special requests.
• Communicate to managers and supervisors of any guest concerns or issues. 
• The last guest enjoys the same clean and presentable experience as the first.
• Adhere to all hotel and departmental standards and polices, including attendance, cash handling and side work responsibilities. 
• Complete all side work.
• Ensure that all equipment is clean and functional.

**The position responsibilities outlined above are in no way to be construed as all encompassing.  Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Why Choose Hyatt?

At Hyatt, your success matters. We offer:

• Competitive Salary: $15.50/hour
• Health Benefits: Medical, dental, and vision insurance starting after just 30 days
• Perks & Discounts :
  • Free and discounted room nights
  • Friends & family rates at Hyatt properties
  • Discounts on food and beverage
  • Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
• Work-Life Balance: Paid time off, including new child leave
• Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
• Growth Opportunities: Tuition reimbursement and robust training programs
• Everyday Conveniences: Meal credit for employees

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Positive guest and colleague interaction is crucial in offering an exceptional experience
• In all areas, following proper food and beverage handling and sanitation guidelines.
• Outstanding verbal communication skills.
• Must be able to lift a moderate amount of weight.
• Must be available to work flexible shifts, including mid-shifts, evenings, weekends, and holidays.

Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Job Tags

Similar Jobs