Job Description
*Please note, this role will oversee the following locations of HRC clinics within the San Fernando Valley: Encino, Westlake Village, and Santa Clarita*
About : The Regional Practice Manager is responsible for overseeing the financial, operational, and administrative functions of the clinic to ensure efficiency, compliance, and high-quality patient care. This role involves financial management, including budgeting, procurement, and revenue cycle collaboration, as well as leadership in staff supervision, training, and performance evaluation. The Practice Manager plays a key role in business development and marketing efforts to support clinic growth and community outreach. Additionally, this position ensures compliance with healthcare regulations, maintains facility operations, and fosters a positive patient experience while supporting strategic clinic objectives.
Essential Duties and Responsibilities:
Financial Management
- Assists fiscal management and designated staff to develop and implement cost effective procedures for all operational areas effecting site
- Strong financial acumens, ability to make good judgments and creating economic value including growing, developing and managing sales, financial counseling, patient volume and referrals.
- Participates in development and management of site budgets
- Identifies capital budget needs
- Assist RCM Department on billing and collection
- Procure supplies and other materials needed for the medical group at competitive prices and with reputable vendors.
- Review and approve invoices and expenditures per policy and timely submission to AP for payment.
- Review invoices for services.
Leadership
- Demonstrate excellent customer service skills.
- Provide overall leadership for staff, uphold a high standard of clinical patient care.
- Establish and implement goals, objectives, policies, procedures and systems for all operational areas of the clinic.
- Assist in resolution of administrative and operational issues including the maintenance of clinic property.
- Ensure staffing and resources are adequate to meet the needs of clinics.
- Participate in management or leadership meetings as directed or requested.
- Ensure compliance with regulations and standards.
- Serve as a liaison between clinics and external accrediting and regulatory agencies.
- Assists leadership develop clinic strategic plans and objectives based upon identified needs of patients.
- Maintain the strictest confidentiality.
- Continue self-development as a leader through participation in industry groups and continuing education.
Personnel
- Responsible for scheduling of work and staffing hours as well as coverage for staff out sick or on vacation.
- Assess staffing patterns and recommend changes.
- Coordinate and collaborate with human resources team to ensure effective administration and implementation of compensation, benefits, job descriptions, personnel policies and payroll practices.
- Responsible for the selection, hiring, orienting, training and supervision of all medical group staff (non-provider staff).
- Evaluate employee performance and recommend merit increases, promotions and disciplinary actions.
- Resolves problems in administrative and clinical areas
- Organize and conduct regular staff meetings including setting the meeting agendas.
- Ensure that staff is trained and operates in compliance with all government and other accrediting and regulatory agencies.
- Oversee RSA (Reproductive Surgical Associates) operations.
- Oversee the regional marketing coordinator performance.
Business Development
- Participate in the development and implementation of long-range business development and community outreach plans.
- Assist in implementing Business Development growth strategies.
- Assist senior leadership to develop clinic and surgical strategic plans and objectives based upon identified needs of business
Marketing
- Participates and support regional marketing efforts and team(s) to develop, strengthen and grow community outreach and business development efforts and strategy.
- Assists in implementing regional marketing, community outreach and communications resources
Education
- Minimum of an Associate Arts degree in Health Services Management, Business Administration/Management, Nursing, or related field, or completion of college-level certificate program in medical office management/Health Services management/or equivalent experience required.
- Bachelor’s degree in health services management or nursing degree or other clinical background preferred.
Special Skills/Knowledge
- Must be able to relate well to patients, physicians, employees, and other professionals. Must be able to handle confidential issues with discretion. Must be able to understand the goals of the medical group and work to obtain these goals independently as well as in collaboration with various departments. Must have working knowledge of managed care and other current health insurance arrangements. Must be comfortable with managing day-to-day employee relations and people and culture for the region(s).
Compensation details: 90000-110000 Yearly Salary
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