Job Description

PURPOSE: The Receptionist provides assistance to the Front Desk Supervisor in answering calls, attending to visitors, providing visitors and callers with information on upcoming events, ministry information, service times etc. This position will cover the front desk during service times, including Wednesday evening and Saturday evenings and Sunday mornings.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Answer telephones and screen and direct calls to the appropriate associate.
• Transfer a caller to an associate’s voice mailbox when the associate is unavailable.
• Greet and direct visitors to desired destination
• Provide callers with information such as Calvary’s address and directions, website, and other related information.
• Provide visitors with information regarding events, ministries, and office hours along with financial assistance resources and various other resources.
• Assist pastors on Sunday mornings by answering visitors’ questions about ministries and upcoming events at Calvary.
• Must be willing to work nights and weekends

ESSENTIAL TASKS:

• Retrieve prayers from voicemail, web, agape, phone conversations, and Connection and enter them into the prayer database
• Sort through Lost and Found Bibles, search for the owners name and phone number, call to inform owners of their lost Bible, and tag Bibles with updated status information
• Assist departments with various projects
• Receive and inform staff of deliveries
• Must be able to lift and carry 50+ pounds
• Must be able to stand for extended periods of time

SKILLS & KNOWLEDGE REQUIRED:

• High School Diploma or equivalent
• Six months to one year of relevant experience
• Strong organizational skills
• Excellent verbal and written communication skills with exceptional interpersonal communication skills
• Ability to work independently on assigned tasks as well as to accept direction on given assignments
• Ability to complete assigned responsibilities and duties under direction from supervisor as well as to be self-motivated and take individual initiative
• Must attend one weekend service per week

COMMENTS
The above statements are intended to describe the general nature of this job and the level of work performed by employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties required by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

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