Job Description

Capital i is looking for an experienced Quality Control (QC) Manager to oversee quality assurance and compliance within the NIH Supply Center Warehouse in Gaithersburg, MD. The QC Manager will implement quality standards, conduct audits, and ensure that all processes align with NIH regulations and industry best practices. This role is critical to maintaining high standards of service, safety, and operational efficiency in NIHs logistics operations.

This position is a projected position. Further information regarding position details will be shared as available.

Duties and Responsibilities :

• Develop, implement, and maintain a Quality Control (QC) program to ensure compliance with NIH and industry standards.
• Conduct regular audits, inspections, and quality assessments to verify adherence to established procedures.
• Monitor receiving, storage, and distribution processes to identify potential risks or areas for improvement.
• Analyze quality metrics and produce detailed reports to track performance and recommend corrective actions where necessary.
• Train and mentor warehouse personnel on quality standards, safety practices, and process improvements.
• Collaborate with warehouse teams to address quality issues in real-time, providing solutions to improve accuracy, efficiency, and compliance.
• Ensure all hazardous materials handling meets regulatory requirements and NIH safety protocols.
• Serve as the primary point of contact for the COR on quality issues, preparing documentation and reports as required.

Travel :
No travel required; position is based on-site at the Gaithersburg, MD location.

Qualifications :

• Bachelors degree in Quality Management, Supply Chain, or a related field.
• Minimum of 5 years of experience in quality control or quality assurance, with at least 2 years in a managerial role.
• Strong knowledge of quality standards, particularly in warehousing, logistics, or supply chain environments.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and quality management software.
• Exceptional organizational and analytical skills, with a strong attention to detail.
• Effective communication and leadership skills, with experience training or mentoring teams.
• Familiarity with quality management frameworks required.
• Certification in Quality Control, Quality Assurance, or Six Sigma, preferred 

Work Environment :

• Primarily based in a warehouse environment with occasional office work.
• Regular interaction with NIH staff, warehouse teams, and regulatory personnel, requiring strong collaboration skills.

Physical Demands :

• Ability to conduct on-site inspections, standing and walking for extended periods.
• Occasional lifting of materials up to 25 pounds.

Salary :
$47,000 annually to $57,000 annually

Benefits

• 401K Employer Matching
• PTO
• Holidays
• Health /Dental/Vision Insurance
• Employer-paid Life and AD&D Insurance
• Employee-paid voluntary benefits
• Employee development resources

Equal Opportunity Employer
Capital i is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on any protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Capital i makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Capital i is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at recruiting@capitali.us.

Job Tags

Holiday work, Temporary work, Apprenticeship, Local area,

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