At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all associates feel they belong and thrive. We work as one team to break down barriers, put the customer first and show that we care for our customers, communities and each other. At Stop & Shop, we're here to feed all of life's moments, and we've made a promise to our customers to help them make the small wins possible every day. Welcome and greet customers as they enter the store • Take orders over the phone with an upbeat and positive attitude • Basic computer knowledge preferred • Offer help and provide direct assistance to customers • Provide in-depth product knowledge, including features, benefits, and overall value • Answer customer questions and concerns • Attend to unique and individual shopping needs of each customer • Cross-sell and encourage beneficial product add-ons • Upsell when appropriate; promote current sales, promotions, coupon deals, etc. • Handle customer complaints in a calm and professional manner • Help organize back stock and perform inventory counts • Process newly received shipments of merchandise, fresh flowers and plants • Organize and replenish front stock and help merchandise store • Maintain a clean and tidy work and retail space • Be enthusiastic and informative about all products • Help create a positive environment for customers to shop and buy • Take direction from and report to assigned supervisor • Work as a team to achieve sales goals • *This job is not for floral designer, no floral experience required.** Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. Stop & Shop
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