The Pharmacy Technician Patient Advocate Specialist III assists patients and providers in completing benefits investigations, enrolling patients in manufacturer assistance programs. Working under limited supervision, they specialize in a clinical service to ensure patient medication access.
Performs benefits investigations for specialized clinical service area.
Obtains insurance prior authorizations and pre-certifications.
Coordinates with manufacturer assistance programs for under/uninsured patients.
Acts as a liaison between the patient, clinic and/or infusion center, pharmacy, third party payor, and/or drug manufacturer.
Works collaboratively with clinical pharmacists and care team.
Delivers quality customer service to every patient.
Performs other duties as assigned.
EDUCATION:
Required: High School Diploma or equivalent
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