Patient Advocate Job at Aylo Health, Mcdonough, GA

S0FqQmJLdVhsWnIvMmZGcXFOb3NKamprQmc9PQ==
  • Aylo Health
  • Mcdonough, GA

Job Description

Job Description

Job Description

At Aylo Health, we work together to enrich the health and well-being of every life we touch. Our mission is to make quality healthcare simple and convenient. Because healthy people can do amazing things!

We offer a work environment that values the creation of lifelong relationships, while also providing opportunities for growth and career development. We strive to care for each other with the same passion with which we care for our patients. Aylo Health offers competitive pay to team members who provide high-quality care, while delivering an exceptional patient experience.

JOB SUMMARY:

Under direction of the Practice Manager, the Front Desk-Patient Advocate creates a great first impression and facilitates an exceptional patient experience for each patient.

ESSENTIAL FUNCTIONS:

  • Welcomes patients in a friendly and professional manner as they enter the practice.
  • Facilitates introduction to the front desk and registration process.
  • Engage with patients for an exceptional patient experience including monitoring wait times and providing updates.
  • Provides feedback to the practice manager and leads as appropriate.
  • Utilizes provided technology to enhance the patient experience.
  • Assists with assigned front desk duties as directed.
  • Thanks patients as they depart the practice.
  • Maintains a clean, organized, and safe lobby.
  • Providing excellent customer service for patients in accordance with practice policies
  • Maintaining patient accounts by obtaining, recording, and updating personal and financial information
  • Recording and updating patient financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
  • Protecting patients' private health, personal and financial information
  • Scheduling patient appointments and notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
  • Performing day-to-day administrative functions and general office duties including but not limited to copying, filing, faxing, answering phones and data entry
  • Answering and transferring telephone calls as needed; works with call center representative to ensure adequate patient support at all times
  • Adhering to all policies on safety and security; maintains restricted areas safe by safeguarding entry and computer system passwords
  • Assist with other front desk duties as assigned

QUALIFICATIONS REQUIRED :

  • High School graduate or equivalent required, Medical Receptionist Certificate a plus
  • 1-3 years of medical office receptionist experience; Medical Receptionist Certificate a plus
  • Exceptional verbal communication and customer service skills
  • Regular and reliable attendance is an essential function of the position
  • Computer literate with entry level working knowledge
  • Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time
  • Ability to work independently or with a team
  • Professional appearance
  • Positive attitude

BENEFITS:

  • Medical, dental, and vision insurance
  • Childcare assistance, up to $500 per month/child
  • 401K with company match
  • STD, LTD, Life Insurance
  • Paid Time Off and Paid Holidays

Aylo Health is an Equal Opportunity Employer

Job Tags

Holiday work,

Similar Jobs

Maxim Healthcare

RN Skilled Nursing Job at Maxim Healthcare

 ...is hiring for a Registered Nurse to work with patients at their homes. Salary: $38 - $44 / per hour Why...  ...Health, Dental, Vision, HSA and Life Insurance+ Paid Time Off + 401(k) Savings Plan...  ...Requirements: + Current Registered Nurse (RN) License for the state in which the... 

Highmark Health

CDL Driver - Allegheny General Hospital - Full Time Evenings Job at Highmark Health

 ...Company : Allegheny Health Network Job Description : GENERAL OVERVIEW Transports patients, visitors, and/or hospital staff...  ...at ****@*****.*** California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J253455... 

Utilities Service, LLC

Lineman Apprentice1st Non-unio Job at Utilities Service, LLC

**Description****Overhead Distribution Groundperson**A skilled position with prior performance that understands the install and repair process for overhead distribution and transmission systems, which includes poles, cables, and electrical systems.**Pay** : Competitive...

Garawell

Unity Game Developer Job at Garawell

 ...in directcontact with product and development teams to produce environments, characters,props, and other visual elements for our games.About Us We are looking for a 3D Artist to visualize ideas into vibrant and colorful 3Dassets that will meet with a very broad audience... 

United Parcel Service

Driver Helper Job at United Parcel Service

Driver Helper at United Parcel Service summary: The Driver Helper assists delivery drivers by riding along and helping deliver packages to businesses and homes, requiring physical stamina and customer interaction. This seasonal position involves lifting packages up to...