Passenger Service Agent - Fullime and Part-time Positions Job at Aztec Worldwide Airlines, Inc, Fort Lauderdale, FL

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  • Aztec Worldwide Airlines, Inc
  • Fort Lauderdale, FL

Job Description

Job Description

Job Description

Benefits:

  • Competitive salary
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
Job Summary

Aztec Airways, located at the Ft. Lauderdale International Airport (FLL), has a full-time and part-time positions available for an enthusiastic individual; team-oriented who is available to start immediately. Applicant MUST be available to work weekends & holidays.

Performs check-in, passenger service, terminal duties in preparation, charters and customer services .

General Accountabilities

  • Prepare and coordinate passengers check-in, including document verification and passenger/baggage weights.
  • Prepare pilots package with the flight documentation
  • Assists with carry-on items and pets.
  • Assists passenger with parking accommodation if needed.
  • Performs or assists in the performance of all safety, passenger service, and terminal duties.
  • Provides leadership, direction, and assistance during an emergency including but not limited, or unusual incidents such as delayed flights and severe weather conditions.
  • Collects payment for additional fees and accounts for receipts.
  • Informs of hazardous materials regulations; communicates information to passengers and pilot.
  • Quote charters and provide customer support.
  • Maintains knowledge of information pertinent to the job including but not limited to all special promotions and new procedures.
  • Successfully completes all initial and recurrent training programs.
  • Completes all required paperwork and reports in a timely and efficient manner.
  • Performs all work in accordance with established regulations, guidelines, procedures, and performance standards.
  • Performs other related duties as assigned by management.
Job Qualifications

  • 2-3 years on flight operation and dispatch experience
  • Must have own transportation and a valid Florida Drivers License
  • Prefer 1-2 experience with Takeflite software
  • Must be able to work weekends and holidays
  • Must be well-groomed and present a professional appearance.
Skills

  • Commitment to excellence and high standards.
  • Excellent command of the English language; written and oral communication skills.
  • Bilingual skills are a plus.
  • Ability to manage priorities and workflow.
  • Computer skills to adequately handle scheduling and check-in software.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Ability to work independently and as a member of the team with a positive, can-do attitude.
  • Excellent customer service skills, both in-person and proper telephone etiquette.
  • Good judgement with the ability to make timely and sound decisions.
  • Ability to understand and follow written and verbal instructions.
  • Ability to understand any and all safety requirements and cautions.
  • Demonstrated competence in reacting to and handling emergencies.
  • Ability to effectively communicate with people at all levels and from various backgrounds.
  • Ability to effectively present information and respond to questions

Job Tags

Holiday work, Full time, Part time, Immediate start, Weekend work,

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