Job Description

Job Description

Job Description

Description:

Gateway Rehab has a wonderful opportunity for a Part-time Evening Receptionist who provides administrative and front desk support for our Inpatient Residential Programs at our Washington, PA facility. This position receives frequent supervision and instruction. Shift is Monday - Friday 5pm - 9pm.

Responsibilities

• Provides information to patients, families, physicians, and visitors regarding Gateway Rehab and its programs.
• Greets patients and family/friends as they are coming in to begin the admissions process.
• Copies photo ID, insurance card, and prescription card of all new admissions if available.
• coordinates scheduled appointments with the Admissions Department.
• Serves as communication liaison during emergencies.
• Performs routine administrative assistant duties; types any memos, forms, letters, etc. as needed.
• Accurately distributes patient belongings that have been dropped off at the front desk, as necessary.
• Manages multiple tasks simultaneously while maintaining a calm and professional demeanor.
• Manages stressful situations and maintains composure during high-pressure scenarios.
• Ensures the waiting area is clean and comfortable.
• Performs all other duties as assigned.
• Attends mandatory GRC training and in-services.

Knowledge, Skills, and Abilities

• Proficient use of computers.
• Excellent communication skills and telephone etiquette.
• Ability to communicate effectively and pleasantly.
• Ability to use a keyboard.
• Good typing skills.

• High school diploma or equivalent required; some college preferred.
• Knowledge of 12-step programs and/or addictions preferred.

Additional Requirements

• Pass PA Criminal Background Check
• Obtain PA Child Abuse and FBI Fingerprinting Clearances
• Pass Drug Screen
• TB Test

Work Conditions

• Drug and Alcohol Rehabilitation Center
• Office-based

GATEWAY REHAB CENTER (GRC) IS AN EQUAL OPPORTUNITY EMPLOYER M/F/V/D

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