Overview We are seeking a proactive, dedicated & technically skilled resource to join our team and provide technical assistance for our applications and systems. The ideal candidate will be responsible for taking lead of the applications, ensuring smooth operations, resolving issues, guiding team technically and maintaining high levels of customer satisfaction. Responsibilities Strong code debugging knowledge in SQL, PLSQL area to identify the root cause and solution for the complex issues. Provide expert-level troubleshooting and resolution for complex technical issues. Provide Level 1/Level 2 support for applications and systems. Monitor system performance and proactively identify potential issues. Respond and resolve incident tickets/change requests/service requests within defined SLAs. Perform root cause analysis and implement preventive measures. Collaborate with development and infrastructure teams for issue resolution. Create, maintain and update knowledge base for known issues and support documentation. Participate in on-call rotation and provide after-hours support as needed. Participate in client meetings and status reviews. Ensure compliance with ITIL processes (Incident, Problem, Change Management). Support in application deployment activities, patching and upgrades. Identify the improvement areas/manual activities & work on process improvements/automation. Communicate effectively & provide timely updates to stakeholders and end-users. Manage client escalations and have effective communication with client in calls as required. #J-18808-Ljbffr TechDigital Group
Job Description Job Description Models to work 2 hours evening at the Saturn Club Downtown Buffalo.
...Description Job Description Job Description JOB TITLE: Mold Maker REPORTS TO: Tool Room Supervisor FLSA: Non-... ...SUMMARY: Completes assigned engineering tasks as needed to build plastic injection molds. Uses various machining techniques to produce a quality...
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Overview: GovCIO is currently hiring for an Information System Security Engineer (ISSE) to support the 2ROPS accreditation process for small classified mobile systems to renew the current Authority to Operate (ATO) and provide ongoing cybersecurity sustainment support....
...Full Time 9 - 15 Passenger Bus Driver Enterprise Mobility has an exciting opportunity... ...based out of our Los Angeles International Airport Location (Inglewood, CA 90301). This... ...welcoming manner Operate the courtesy shuttle in accordance with all laws and regulations...