Operations Partner BK, US South Apply locations Corp - Miami Corporate Office time type Full time posted on Posted 30+ Days Ago job requisition id R1769 Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. The Manager, Operations Partner (Area Franchise Lead) is responsible for driving operational excellence and performance across franchise organizations within a designated market. This role collaborates with franchise leadership teams to optimize operational performance, enhance guest experience, and uphold brand standards. Key Responsibilities: Franchise Performance & Business Consulting Partner with franchisees to assess and improve operational performance, developing short- and long-term plans to drive profitability and efficiency. Conduct comprehensive business reviews for franchisees, addressing key areas such as operations, sales, profitability, financial health, and development obligations. Analyze operational metrics and financial reports to develop actionable improvement strategies. Operational Standards & Brand Compliance Ensure franchisee adherence to brand standards, including food safety, cleanliness, and maintenance. Execute system-wide initiatives, including equipment certifications and training programs. Implement and oversee corrective action plans for franchisees. Cross-Functional Collaboration & Training Collaborate with cross-functional teams to support franchisees in implementing new initiatives. Provide coaching and targeted training to restaurant teams. Onboard new franchisees and assist with expansion site preparation. Data Analysis & Strategic Planning Utilize data to track key performance indicators (KPIs) and develop insights to inform decision-making. Drive continuous improvement by implementing data-driven action plans. Regularly review and discuss performance metrics with franchisees. Essential Qualifications and Skills: Experience & Education Bachelor’s degree in Business, Hospitality, or a related field required. 5+ years of experience in operations, preferably in multi-unit management within QSR, retail, or a similar industry. Skills & Competencies Strong business and financial acumen with a proven ability to analyze and improve financial and operational metrics. Skilled in root-cause problem-solving methodologies. Exceptional relationship-building and communication skills. Proficiency in Microsoft Office Suite and familiarity with data analytics tools is an asset. Willingness to travel within the assigned region. Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families. Restaurant Brands International and all of its affiliated companies are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status. Accommodation is available for applicants with disabilities upon request. Why work here? Looking for high impact work in a fast paced and ever changing environment? Then you have come to the right place. Get In Touch Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. #J-18808-Ljbffr 3300 Burger King Company, LLC
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