Job Description

Are you a natural leader with a passion for operations, organization, and exceptional service? We’re seeking a hands-on Manager to oversee our Office Services team and ensure a seamless experience for all employees. In this key role, you'll lead a team of service professionals, manage day-to-day office operations, and help create a welcoming, polished workplace environment.

Shift: Monday-Friday

Pay: $40-$43

This is a great opportunity for someone who thrives in a fast-paced environment and is looking to grow their career while making a real impact.

What You'll Do

Team Leadership & Daily Operations

• Supervise, mentor, and motivate a team of Office Services Associates
• Delegate responsibilities, ensure deadlines are met, and maintain service quality
• Foster a collaborative, positive team culture
• Provide coaching and conduct performance reviews

Office Experience Management

• Ensure all common areas, conference rooms, and shared spaces are clean, organized, and well-stocked
• Coordinate with janitorial and maintenance teams to address facility needs
• Streamline systems for document storage, mail, and inventory management

Exceptional Client Service

• Be the go-to contact for any office service needs or concerns
• Proactively identify and resolve service issues
• Consistently deliver a white-glove experience to all employees

Vendor Relations

• Manage relationships with service providers, ensuring timely and high-quality delivery
• Review contracts and service agreements for effectiveness and value
• Evaluate vendor performance regularly and resolve service issues

Support Meetings & Events

• Help coordinate logistics for internal events, meetings, and conferences
• Arrange room setup, A/V needs, and catering
• Ensure smooth day-of execution for all office-hosted events

Ongoing Learning & Training

• Participate in ongoing training (including through our Cornerstone platform) to grow in your role and support team development

What You Bring

• 2–3 years in a leadership or office operations role
• High school diploma required; college degree preferred
• Excellent people skills—able to build rapport and manage both team and client relationships
• Proficient in Microsoft Office
• Organized, detail-oriented, and solution-driven
• Comfortable with multitasking and changing priorities
• Professional, positive, and approachable demeanor

Why Join Us?

• Competitive Pay – Earn $40–$43/hour
• Growth Opportunity – Work closely with the Client Relations Manager/Director
• Make an Impact – Help shape the employee experience and lead a dedicated team
• Dynamic Culture – Join a supportive, energetic, and client-focused workplace

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.

The compensation outlined reflects expectations for candidates who fully meet the role’s qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.

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