Night Audit/Security Part Time Weekend Job at Hampton Inn & Suites Romulus/Airport, Romulus, MI

S3duSWFhNlRtNXY5M1BGbHA5a3RKVGp1QkE9PQ==
  • Hampton Inn & Suites Romulus/Airport
  • Romulus, MI

Job Description

Night Audit/Security Part Time Weekend Location Romulus, MI :

A Night Audit/Security is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Also responsible for keeping the hotel safe for the customer. Rounds and reporting of incidents are to be completed throughout shift. This position is a dual role weekend and overnight shift.

What will I be doing?

As a Night auditor, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room.
  • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, making change and processing gift certificates and cards
  • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
  • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
  • Receive, input, retrieve and relay messages to guests

* Balancing the house and turning the system over for the next day

* Must have the ability to work by one self and manage one self. This is an autonomous job.

Security:

*Must have the ability to be strong and deal with potential conflict, noise complaints, and make sound judgment on sold out nights.

*Must do rounds on the floors. Incident reporting and able to act as Manager on Duty.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

Hilton hotels also offer TEAM MEMBER DISCOUNTS on thousands of Hilton brand hotels around the world that are as low as $45 a night, as well as a generous discount for your family AND friends!

Job Type: Full-time

Pay: Up to $16.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Holidays
  • Night shift
  • Overnight shift
  • Weekends only

Work setting:

  • In-person

Education:

  • High school or equivalent (Preferred)

Experience:

  • Security: 1 year (Required)
  • Hotel: 1 year (Preferred)
  • Customer service: 1 year (Required)

Work Location: In person

Job Tags

Hourly pay, Holiday work, Full time, Local area, Shift work, Weekend work,

Similar Jobs

MDE Logistics

Class A Truck Driver Home Weekly No Touch Job at MDE Logistics

~ Home weekly ~ Driver earning $1700-$1800 weekly ~$0.67 cpm-$0.72 cpm ~ No touch ~ Limited Openings Available Minimum Driver Requirements: ~12 months of recent tractor trailer ~ Must possess a valid Class A CDL ~ Must be able to pass a pre-employment... 

Menzies Aviation

Ramp Lead Agent Job at Menzies Aviation

 ...Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Menzies Aviation

Freddie Mac

Data Analyst, Python Programming - Work From Home Job at Freddie Mac

 ...career advancement and growth within the organization100% remote work flexibilityComprehensive benefits, including medical insurance...  ...Evaluate large datasets for quality and accuracy, performing advanced data analysisAssist in extracting, transforming, and loading data for... 

TriWest Healthcare Alliance

Health Coach Job at TriWest Healthcare Alliance

 ...dietician or registered nutritionist with a CDE, however we would be interested all applicants that hold a CDE. Military Health Wellness Coach: Life Transitions/Stress Management We offer remote work opportunities (AZ, AK *CO , HI, IA, ID, IL, KS, MN, MO, MT, NE,... 

Sugarbush Resort

Snowmaking Manager Job at Sugarbush Resort

 ...to deliver the highest quality of snow and an exceptional guest experience. This position of responsibility provides leadership in training, planning, and directing crew activity. This is a full-time year-round salary position. RESPONSIBILITIES : Strategic...