Job Description

Job Description

Role Description:

• Deploy, configure, and support a large-scale production and corporate network and server infrastructure in data centers, Point of Presence (POP), edge, backbone, datacenter, and content delivery network (CDN) infrastructure.
• Provide onsite network support and expertise on local data center campus and remote support for POP sites while working with local vendor support staff
• Schedule and perform network maintenance, repair, and upgrade tasks as needed while limiting the impact on the production network
• Calculate and document equipment power requirements and work with Engineering, Facilities Operations, and/or collocation vendors to meet these requirements.
• Work closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network.
• Work with network provisioning engineers to turn up new circuits and engage and escalate with vendors to troubleshoot out-of-service or faulty circuits.
• Queue Management for tasks and incidents, participate in ongoing DC/POP deployment projects  Use internal tools and scripts to configure, monitor, and repair servers and network equipment
• Develop internal documentation and conduct training as needed or appropriate  Proactively contribute to documentation, automation and processes as they evolve
• Follow, improve, and implement data center and POP best practices  Participate in on call activities and follow escalation process to support the infrastructure 24/7

Skills/Experience:

• CCNP/JNCIP preferable
• Experience in new PoP or Datacenter builds.
• Understanding of outside plant construction requirements with fiber and/or copper or coax experience preferred.
• Solid understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies.
• Rack and stack; Installation of new racks and devices.
• Experience in device installation and testing, software/firmware upgrade, re-bootstrapping and decommission.
• Experience in network optimization (re-stripes, migrations, upgrades, swaps, capacity upgrades).
• Knowledge of DCN and experience in DCN installation, migrations, and upgrades.
• Experience in break fix support
• Knowledge of Juniper, Ciena, Infinera, Cisco, Arista and ZPE systems (Network Deployment)
• Strong attention to detail with excellent time management and organization skills.
• Excellent experience in maintaining documentation.
• Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure.
• Programming and scripting capabilities are strongly desired.
• Excellent communication skills.
• Ability to work within a global team in a fast-paced and dynamic environment with limited supervision

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