Medical Office Manager Job at Greater Maryland Pain Management, Odenton, MD

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  • Greater Maryland Pain Management
  • Odenton, MD

Job Description

Job Description

Job Description

Salary:

Our award winning medical practice is looking for an experienced candidate to add to add to our team. *Must be willing to travel locally to all clinic locations as needed.

The office manager provides outstanding support to staff, physicians, and healthcare providers while providing exceptional care to patients and customers. They ensure that patients are welcomed in a warm and friendly manner and sees that their needs and expectations are met.

They are responsible for working closely with senior management to ensure the smooth operations in the fast paced environment of the clinic with the goal of a positive patient experience with every encounter. This is a working manager position. You will be required to check in, check out, and room patients during staff lunches, busy periods, and when staff are out.

This position is the face of the office and must be able to handle many tasks simultaneously. This can be a high stress position. You must be organized and ready for a challenge.

Primary Responsibilities of the site supervisor but not limited to:

  • Display Exceptional Customer Service Skills
  • Training of employees and model excellence 
  • Excellent follow-up to ensure that employees stay on task
  • Keeping close track of inventory levels
  • HR responsibilities including but not limited to PTO tracking, payroll, hiring and firing staff, training Staff, and continuous follow up
  • Participating and run portions of staff meetings
  • Run and analyze management reports and take necessary action
  • Helping practice senior management improve processes of the office
  • Handling customer service complaints
  • Other duties as assigned

Qualifications and Requirements:

Bachelors degree required, management classes preferred.

2 years of medical office management experience

Excellent Customer Service skills

Excellent computer proficiency with MS Office: Outlook, Word and Excel

Must be able to open and close office.

Must be able to direct staff and handle multiple situations simultaneously

****Great compensation and benefits package offered! If you feel you are a good fit for us please send a cover letter with your salary requirements. We look forward to hearing from you

Job Type: Full-time

Job Tags

Full time,

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