Job Description

Job Description

Job Description

Title : Licensed Healthcare Insurance Agent

Location : Remote , USA

Pay:

• Base wage of $18 per hour.
• Seasonal stipend of an additional $3 per hour (July 15th to December 15th), raising the pay to $21/hour.
• Monthly performance bonuses, with potential earnings up to $28/hour during the season.

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• All license fees provided by TTEC as your employer
• Guaranteed hourly wage plus performance bonus opportunities
• During our defined season only (from July 15th to December 15th), you'll receive an additional stipend of $3 that will bring pay to $21/hr, Plus, you’ll receive a monthly pay-for-performance bonus. This brings your earning potential effectively up to $28/hour during the season
• We have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.

Key Responsibilities

• Assist Customers : Help individuals understand their coverage and select the right products, services, and solutions to meet their personal health and financial needs.
• Full Lifecycle Customer Service and Sales : Handle inbound calls or make outbound follow-up calls to provide comprehensive support.
• Respond with Compassion : Address customer inquiries with active listening and select the best solutions efficiently.
• Identify and Upsell : Recognize additional needs customers may have and assist them in upgrading their products or services.

Requirements

• Health Insurance License : Must have a current health insurance license in your state of residence.
• Sales Experience : At least six (6) months of sales experience.
• HIPAA Compliance : Integrity to follow HIPAA guidelines on maintaining patient privacy.
• Customer Service Skills : Strong customer service orientation.
• Education : High school diploma or equivalent.

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