Job Description

Lead Service Planner - 90287629 - Washington Date: Oct 6, 2025 Location: Washington, DC, US, 20001 Company: Amtrak Your success is a train ride away! As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future. Job Summary Evaluate schedule and fleet deployment adjustments to enhance route financial outcomes and operational efficiency, with a specific emphasis on route and service expansion. Essential Functions Lead and recommend changes: Use quantitative analyses to suggest schedule, fleet deployment, and other adjustments for Amtrak train operations. Develop contacts and gather information: Establish contacts within Amtrak and government partners to vet proposals and assess stakeholder input. Apply comprehensive understanding: Utilize thorough knowledge of Amtrak operations, data sources, and interdepartmental relationships. Coordinate cross-functional initiatives: Lead efforts to develop, implement, and evaluate schedule changes, fleet deployment changes, and expansion plans. Lead reviews and assessments: Oversee evaluations of route financial performance and the development of annual schedule and fleet deployment plans. Minimum Qualifications Bachelor’s Degree or equivalent combination of education, training and/or relevant experience. Plus 6 years of relevant work experience. Preferred Qualifications Bachelor’s Degree or equivalent combination of education, training and/or relevant experience. Plus 8 years of relevant work experience. Knowledge, Skills, and Abilities Proficient in written and oral communication, presentation, facilitation, interpersonal skills, time management, conflict resolution, and investigation Demonstrated ability to communicate effectively both verbally and in writing Proven experience in managing multiple projects simultaneously using appropriate administrative tools and controls Familiarity with Microsoft Office Suite, including Excel, Word, and PowerPoint, demonstrated Outstanding analytical skills and understanding of quantitative concepts Skilled in use of personal computer software and applications (including but not limited to Excel, Word, Access and PowerPoint) The salary/hourly range is $94,300.00 – $122,256.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Requisition ID: 165341 Work Arrangement: Onsite 4/5 Days Relocation Offered: No Travel Requirements: Up to 25% You power our progress through your performance. We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions require a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law. #J-18808-Ljbffr Amtrak

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