Job Description

Job Description

Job Description

Job Classification: This is a non-exempt, regular, full-time position.

Compensation: Base salary, plus commission.

Job Summary

The Junior Inside Sales Representative is responsible for managing a small list of accounts, supporting Senior Representatives, and contributing to sales growth through excellent customer service, relationship-building, and effective communication.

Duties/Responsibilities:

• Account Management: Maintain and nurture relationships with a designated list of small accounts.
• Support Senior Representative s: Assist with larger accounts and team projects; collaborate to achieve sales goals.
• Customer Interaction: Handle inquiries, provide information on products and pricing, and address customer needs promptly.
• Order Processing: Accurately process orders and manage logistics, ensuring customer satisfaction.
• Sales Support: Prepare sales materials, send samples, and update CRM systems with detailed customer interaction records.
• Market Analysis: Collect and analyze market trends and customer feedback, providing valuable insights to the sales team.
• Lead Generation: Identify and pursue new sales opportunities through research and interaction.

Required Skills and Abilities:

• Strong verbal and written communication skills.
• Proficient in MS Office Suite and CRM software.
• Excellent time management and multitasking ability.
• Self-motivated with a proactive approach to achieving team and personal goals.
• Affinity for the retail and fashion industry, especially children's products.

Physical Requirements:

• Ability to remain in a stationary position for extended periods.
• Occasionally move about the office to access file cabinets and office equipment.
• Capable of lifting up to 20 pounds occasionally.

Equal Employment Opportunity (EEO) Statement: Stephen Joseph Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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