Jaguar Land Rover Cape Fear Service Advisor Job at AUDI JLR LOTUS BMW MOTO, Wilmington, NC

S0EzQmJxMmVrNTMvMmZSZ3A5Z3RJVHJxQkE9PQ==
  • AUDI JLR LOTUS BMW MOTO
  • Wilmington, NC

Job Description

SERVICE ADVISOR

As a Service Advisor, you’ll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in diagnostic technology in a state-of-the-art environment. Reporting to the Service Manager, you will be responsible for coordinating customer vehicles for servicing, ensuring high levels of customer satisfaction and maximizing departmental profitability. Benefits
  • Health, dental, vision insurance
  • 401k match
  • Paid time off
  • Growth opportunities
  • Paid holidays
  • Close to the beach
  • Competitive pay
  • Employee discount program
Responsibilities
  • Making appointments, processing repair orders, quotes and invoices
  • Providing customer support via phone and face-to-face at the dealership
  • Qualifying customer problems and logging them for technicians to review
  • Ensuring customer approval for all remedial work to be carried out
  • Promoting our range of vehicle parts and accessories
  • Internal coordination of service work to adhere to commitments made to customers
  • Estimating costs and time for work to be carried out, and maintaining customer contact to ensure smooth delivery of vehicle
Qualifications
  • Prior experience as a service advisor or service writer required
  • Candidates MUST possess above-average phone and communication skills
  • Must bring a positive, upbeat attitude to this role and be completely comfortable upselling clients on products and services
  • Excellent follow-up and follow-through skills to ensure client satisfaction
  • Must have the ability to communicate technical information in non-technical terms to clients
  • Ability to evolve and adapt to changing business needs
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Tags

Holiday work, Full time, Local area,

Similar Jobs

DR Plumbing Heating & Air

Licensed Plumber Job at DR Plumbing Heating & Air

 ...ideal candidate will have a strong background in plumbing and construction, with the ability to work independently and as part of a team....  ...* Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday * Year round work Supplemental Pay:... 

MPW of Boca

CUSTOM FURNITURE INSTALLER Job at MPW of Boca

Installers - Custom FurnitureSuccessful Custom High End Furniture Company in Boca Raton.Highly respected, well known established 55 year old company...  ...insurance.Paid vacation and paid holidays.ContactOffice: (***) ***-****Cell: (***) ***-****#J-18808-Ljbffr MPW... 

New York Life Insurance Co

2026 Actuarial Internship (Tampa) Job at New York Life Insurance Co

 ...opportunities across a variety of exciting businesses, including Actuarial, AI & Data, Finance, Investments, Technology, Underwriting, and...  ...network through collaboration and connection with talented interns and experienced employees through team-building activities, mentorship... 

Express Employment

Furniture Installer Job at Express Employment

 ...Job Located in West Haven, CT Salary: $20/hour BOE FURNITURE INSTALLATION EXPERIENCE REQUIRED This role involves the assembly and installation of office cubicles and a variety of furniture systems at client locations.... 

Amentum

Biometric (Fingerprinting) Technician - On Call Job at Amentum

Biometric (Fingerprinting) Technician - On Call Join to apply for the Biometric (Fingerprinting) Technician - On Call role at Amentum .This is an opportunity to work with the United States Citizenship & Immigration Services (USCIS) in supporting the nations lawful immigration...