IT Support Technician Job at IntePros, Pittsburgh, PA

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  • IntePros
  • Pittsburgh, PA

Job Description

Welcome to IntePros, a certified woman-owned company specializing in innovative and results-oriented recruiting and staffing solutions. We take immense pride in genuinely understanding what drives and inspires exceptional individuals like you. Your success is our priority, and we are dedicated to actively shaping your long-term career journey. At IntePros, we believe in comprehensive well-being. You have access to our medical, dental, vision, and mental health programs, ensuring your health and wellness are taken care of. To support your continuous growth, we also provide a $1,500 per year education and professional certification fund. Diversity and inclusion are cornerstones of our company ethos. IntePros is proud to be an equal opportunity employer. We do not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, sexual orientation, disability, age, veteran or military status, retaliation, or any other characteristic protected by law. We celebrate the rich tapestry of backgrounds and perspectives that make us stronger as a team. Please note that only qualified individuals being considered will be contacted. We appreciate your interest and look forward to potentially embarking on a transformative journey together.


We are seeking an entry-level IT Support Technician for our technology client in the Greater Pittsburgh area. The primary responsibility of this role is to assist with system upgrades from Windows 10 to Windows 11. The ideal candidate must have strong communication skills as the role involves interaction with both clients and team members. This is a fully onsite position based in Cranberry Township, PA.

Key Responsibilities:

  • Perform upgrades from Windows 10 to Windows 11 on company systems.
  • Provide technical support and troubleshoot issues during the upgrade process.
  • Collaborate and communicate effectively with clients and internal teams to ensure seamless transitions.
  • Assist with general IT support tasks as needed.
Qualifications:
  • 1-2 years of experience in IT support.
  • Strong knowledge of Windows 10 and Windows 11 operating systems.
  • Excellent verbal and written communication skills.
  • Ability to work effectively in a team-oriented environment.
  • Strong attention to detail and problem-solving abilities.
Work Environment:
  • Fully onsite at the Cranberry office, Greater Pittsburgh Area.
IntePros

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