Job Description

** Starting Pay Rate: $75,200/YR ** Salary to be evaluated based on experience and qualifications. * Join us as an Internal Communications Specialist and become a key influencer in shaping our workplace culture and driving team member engagement. In this role, you'll craft impactful messaging that connects and inspires our diverse audiences, making a meaningful difference every day.

What we value:

• Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
• Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career.
• Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Why choose Turning Stone Enterprises?

• Paid weekly
• Variety of schedules
• Paid time off
• Tuition assistance
• Career-building professional development
• Discounts from dining to fuel to concerts
• Team Member appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program

What does an Internal Communications Specialist do?

• Plans, writes and edits content with clear, compelling messaging, including social media posts, video scripts, website content, blog posts, team member profiles, letters, memos, email and more to be distributed across a variety of channels
• Ideates creative concepts for internal communications content that aligns with organizational priorities and drives team member engagement
• Ensures internal communications messaging is consistent and accurate across our organization
• Clearly communicates complex ideas and initiatives in accessible messaging for diverse audiences and channels
• Monitors and analyze the effectiveness of internal communication campaigns and tools
• Clearly compiles and report data on the success of internal communications campaigns, messaging and tools
• Works closely with the Communications team, People & Culture and leaders from various departments
• Helps identify opportunities to leverage internal resources and collaborate with internal teams to generate content ideas
• Develops a deep understanding of the organization’s history, vision and culture
• Supports the development and execution of internal communications strategies
• Assists with team member events as needed

Required Skills:

• Excellent written and verbal communication
• Creative, strategic thinker who is driven to identify new ideas
• Able to embrace, understand and communicate diverse perspectives ranging from frontline workers to executive leadership
• Self-starter who approaches projects with a sense of urgency; works efficiently to complete tasks while managing multiple deadlines
• Able to work independently and collaborate within the Communications team and across department.
• Strong attention to detail and organizational skills
• Passionate about building a friendly, respectful workplace culture and fostering community across a diverse, multi-location organization
• Able to handle sensitive and confidential information with integrity
• Able to accept feedback and make necessary changes with minimal oversight
• Basic graphic design (Canva) is a plus

To be successful as an Internal Communications Specialist, you'll need:

• Minimum of 5-10 years experience in internal communications, corporate communications, copywriting or a related field
• Bachelor's degree in communications, public relations, human resources, marketing, English or related field
• Familiarity with team member engagement tools and platforms
• Experience in working with a diverse team member population at large organizations preferred
• Familiarity with AP style preferred
• Ability to stand/walk for long periods of time and lift up to 10 pounds.

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.

Why You Will Appreciate Us:

At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!

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