Job Description

Job Description

Job Description

Position Title:

SAP Computerize Maintenance Management System (CMMS) Specialist

Organization:

Lufthansa Technik Puerto Rico (LTPR)

Department:

OFM

FLSA Classification:

Exempt

EEOC Job Category

(2) Professional

Revision Date:

April 16, 2024

1. Position’s Connections

Position of the direct supervisor

Facilities Manager

Positions of the direct subordinates

None

1. Description of the Position

Responsible for the implementation, configuration, and maintenance of SAP CMMS program to support our maintenance and utility operations across our facilities.

1. Essential Responsibilities

• Lead the implementation and configuration of SAP CMMS program to meet the specific maintenance requirements of our facilities.
• Customize SAP CMMS modules and functionalities to streamline maintenance workflows, asset management, work order processing, and inventory management.
• Collaborate with Facilities Technicians, Engineers, and other Managers to gather requirements, define system specifications, and ensure alignment with business objectives.
• Develop and maintain SAP CMMS documentation, including system design documents, standard operating procedures (SOPs), and user manuals.
• Provide training and support to end-users on SAP CMMS functionality, processes, and best practices.
• Troubleshoot technical issues, system errors, and performance bottlenecks in SAP CMMS, and implement solutions to resolve them.
• Conduct regular system audits and data validations to ensure data integrity, accuracy, and compliance with regulatory requirements.
• Stay updated on the latest developments in SAP CMMS technology and recommend enhancements or upgrades to improve system functionality and performance.
• Collaborate with IT personnel and external vendors to coordinate system upgrades, patches, and integrations with other enterprise systems.
• Act as a subject matter expert (SME) on SAP CMMS within the organization, providing guidance and expertise to support continuous improvement initiatives.
• Ensure that all activities related to corrective and preventive maintenance of utilities, facilities and buildings are performed correctly and on schedule.
• Develop, implement, and follow up the Preventive Maintenance Program for utilities and facilities.
• Define spare parts required for the maintenance of equipment and systems of utilities and facilities.
• Develop specifications and conditions for the purchase of parts, equipment and systems related to utilities and facilities. Includes process of request for quotations and proposals to suppliers.
• Determine root cause and corrective/preventive actions for malfunctioning events and failures of utilities and facilities equipment and systems.
• Provide technical support to other departments as required.

1. Other Responsibilities

• Maintains working area clean and organized.
• Comply and ensure compliance with company policies, procedures, local and federal regulations.
• Perform other tasks and projects, as requested.
• Ensure adherence to compliance culture requirements.

1. Education, Skills, and Competencies

• Bachelor's degree in Computer Science, Engineering, Project Management, or related field or equivalent professional level experience.
• Minimum of 4 years of experience working with SAP CMMS software, preferably in an industrial maintenance environment.
• Proficiency in configuring and customizing SAP PM (Plant Maintenance) module, including maintenance planning, scheduling, and execution processes.
• Strong understanding of maintenance management principles, asset lifecycle management, and reliability-centered maintenance (RCM) concepts.
• Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Solid project management skills, with experience leading SAP CMMS implementation projects from initiation to completion.
• Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and stakeholders.
• Strong attention to detail and customer service focus.
• Flexibility according to workload during the project phases.
• SAP certification in Plant Maintenance (PM) or equivalent (preferred).
• Bilingual proficiency in English and Spanish, both written and spoken.

1. Working conditions

• Sudden and imminent noises
• Varying temperatures inside bay and shop areas.
• Risk of exposure to toxic substances.
• Office environment. This job operates in a professional office environment.

1. This role routinely uses standard office equipment such as computers, phones, photocopiers, fax, scanner and filing cabinets.
2. Could often work more than 40 hours per week, including on evenings and weekends. Also usually travel often for work.
3. The workspace may range from a desk in an open layout cubicle, a private office or working remotely from home.
4. Being a international company, there will be a linguistic diversity.
5. The temperature will be in a comfortable range. Sometimes it may be colder than normal.
6. Available to travel abroad

1. Physical Demands (if applicable)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 30 pounds.
• The employee is regularly required to use hands to operate or feel objects, tools, or controls, communicate, distinguish, or identify, adjust, or focus.
• While performing the duties of this job, the employee is regularly required to stand, walk, sit, squat, bend, and talk and hear.
• Must be able to use a computer keyboard, mouse, and office equipment.
• Specific vision abilities required by this job include close vision, distance vision and color vision and ability to adjust focus.
• Sitting for Extended Periods: the job requires prolonged periods of sitting at a desk or computer.
• Computer Use: the position involves extensive computer use, including typing, using a mouse, and staring at a screen for extended periods.
• Lifting and Carrying: the job requires lifting or carrying items, even if they are relatively light, like office supplies, files, or equipment.
• Repetitive Motions: there are repetitive motions involved, such as typing, filing, or data entry.
• Standing or Walking: While office jobs are generally sedentary, there may be occasions when standing or walking is required, such as during meetings or when using office equipment.
• Communication Skills: communication is essential in an office setting. Include any relevant requirements for speaking, listening, and effective communication.

This job description reflects management’s assignment of essential functions; it does not exclude or restrict the tasks that may be assigned.

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