Hotel Front Desk Receptionist job at Sleep Inn & Suites Devils Lake, ND, US

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities:

Connect with the housekeeping department to ensure guest accommodations are ready
Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Bookkeeping: keep accurate records of all hotel guest account information
Handle customer complaints as necessary
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information

Qualifications:

Displays impeccable interpersonal, time management, organizational skills, and customer service skills
High school diploma, GED, or equivalent
Well-versed in taking telephone calls and handling stressful situations
At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
Working knowledge of Microsoft Office and reservation management systems

About Company: Our Compensation Philosophy We understand that living is not getting any cheaper. So, in addition to paying our team well, we proactively seek out various forms of "compensation" to offer our employees. We also operate with the principle that a team that feels valued, receives recognition for a job well done, gives back to their community, and is working in a positive culture is every bit as important as a good wage. So, we strive daily to create and nurture a positive and healthy work culture.

Job Tags

Work at office,

Similar Jobs

Aspen Dental

Dental Assistant Job at Aspen Dental

...At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your...

The Ivy Hotel

Sushi Chef Job at The Ivy Hotel

...Sushi Chef The Ocean House Collections includes 3 luxury properties. The Ocean House featuring 49 luxury guest rooms, 18 Signature Suites. The Cottage Collection includes 10 privately owned vacation homes. The Ocean & Harvest Spa is a 12,000 square foot Forbes Travel...

Aspen Dental

Removable Analog Dental Technician Job at Aspen Dental

...Job DescriptionAt Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you...

The Permanente Medical Group, Inc.

Hematology/Oncology Job at The Permanente Medical Group, Inc.

...Job Description Fulfilling the promise of medicine The Permanente Medical Group, Inc. (TPMG - Kaiser Permanente Northern California) is one of the largest medical groups in the nation with over 10,000 physicians, 21 medical centers, numerous clinics throughout...

Taco Bell - Booneville

Late Night Team Member - Customer Service Associate Job at Taco Bell - Booneville

...Late Night Team Member This position is for a night owl who can work during the evening into the early morning hours. You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers...