Job Description
Job Summary:
We are seeking a dynamic and customer-focused IT Support Specialist with a passion for technology and excellent bilingual communication skills in English and Spanish. The ideal candidate will provide comprehensive IT support to customers via phone and remote assistance tools, ensuring effective troubleshooting and timely resolution of technical issues. This role requires adherence to IT Service Management (ITSM) processes and the ability to document all actions within a Helpdesk ticketing system.
Key Responsibilities:
Qualifications:
Technical Skills:
CAREERXCHANGE® is an Equal Opportunity Employer. For additional opportunities, please visit ww.careerxchange.com
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