Help Desk Analyst Job at TEKsystems, Beachwood, OH

S3c3TWJheVVrWnI5M2ZGZ3JOc2xJenp1QVE9PQ==
  • TEKsystems
  • Beachwood, OH

Job Description

Job Description

Job Description

First full week onsite in BEACHWOOD OHIO for training

 

After that FULLY REMOTE

Must be fully vaccinated

April 17 start date

1 month long project. Get your foot in the door to TEKsystems and we will keep you employed

Description

This group of contractors will service inbound phone calls from patients and or caregivers regarding their technology support needs.
They will be taking anywhere from 30-50 calls a day.
They must had the ability to connect to a network cable from their wifi to their supplied computer. Must have at least an ISP speed of 30\*\*\*\*

M-F 7:30-4:30P

Must have reliable internet & reliable transportation for 1st week of project

 

Job Title

Service Desk Agent

 

Top Skills Details

1. High customer service experience - will be taking calls from patients
2. Some technical experience
3. Call center experience

 

 

Additional Information

• Average of 30-50 calls per day
• Average time of 1:45 between calls
• High level customer service skills
• Entry level technical service skills

 

Drug and background check required

 

External Communities Job Description

1. High customer service experience - will be taking calls from patients
2. Some technical experience
3. Call center experience

 

 

Job Tags

For contractors, Remote job,

Similar Jobs

Paul Mitchell Schools North Star Group

Enrollment Assistant Job at Paul Mitchell Schools North Star Group

 ...wear many different hats in a busy, highenergy cosmetology...  ...exceptional persistence, a high level of commitment, and the ability...  ...error rate in data gathering and entryMaintain database in an...  ...history with verifiable referencesDegree in Sales, Business, or... 

MKS Instruments, Inc.

R &D Machinist 4 Job at MKS Instruments, Inc.

 ...instructions. \n Familiar with SolidWorks, GrabCAD and Stratasys 3D printing. \n \n Skills You Bring: \n ~ Trade school or High...  ...benefits package, including health insurance coverage (medical, dental and vision), 401(k) with company match, life and disability... 

AO Globe Life

Work from Home - Insurance Agent Job at AO Globe Life

AIL/AO is seeking enthusiastic, hard-working, and friendly individuals across the United States, to join our team and provide exceptional support to our vast network of clients. This pivotal position relies on outstanding people skills and a deep commitment to upholding... 

Loloi Rugs

Senior Textile Product Designer Job at Loloi Rugs

Overview Loloi Rugs is a leading textile brand that designs and crafts rugs, pillows, and throws for the thoughtfully layered home. Family-owned and led since 2004, Loloi is growing. Loloi has earned the ARTS Award for Best Rug Manufacturer in 2010, 2011, 2015, 2016,... 

TRIUMPH TRANSPORTATION LLC

School Bus Attendant Job at TRIUMPH TRANSPORTATION LLC

Overview School Bus AttendantResponsibilities Assist students while boarding, riding, and exiting the busEnsure student safety, including use of seat belts and special equipmentSupport the driver in maintaining order and safety on the busPerform pre- and post-route...