Job Title: Help Desk Analyst Location: Charlestown, MA Duration: 3+ Month Contract Position Description: Our ideal candidate will have excellent customer service and communication skills, both written and verbal. Youll need to have some prior technical training and/or IT support experience. The ability to multi-task is paramount; youll be the first to answer any incoming customer calls. You should be able to work independently, prioritize your work, and manage your time effectively, though we expect you to be a team player. Responsibilities: Act as the first point of contact for customer intake, asking all the correct questions to determine the real issue at hand. Create incidents for incoming customer issues in ServiceNow. Assist customers with pre-documented entry-level tasks, such as password resets, lockouts, and other quick fixes. Escalate cases as needed when a task is either undocumented or if the task will exceed 30 minutes. Required Skills: Associate degree or equivalent entry-level IT experience preferred. Experience with Office 365. Experience doing password resets via Active Directory. Experience using the ticketing system ServiceNow. Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization. Excellent listening, verbal, and written communication skills. Ability to work independently to prioritize your efforts and manage your time effectively. Exceptional customer service and de-escalation skills. Work experience in a customer service or call center role is a plus. Apex Systems
...Job Description Staff Today APP is seeking a Nurse Practitioner Psychiatry for a locum tenens job in Danville, Pennsylvania. Job Description & Requirements Specialty: Psychiatry Discipline: Nurse Practitioner Duration: 13 weeks Employment Type: Locum...
Job Location: Augusta Augusta, GA Company description Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for ...
Job Description Job Description Flight Controls is currently considered a critical skill area, with a high demand for expertise in certification/safety, system-level verification testing, and DO-254 (AEH) compliance activities. Preferred qualifications include...
...Full Benefits Package: Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts, Retirement... ...This position allows full-time field work within the territory for this... ...business.This job operates in a work from home and virtual office environment with a...
Job Description Job Description Dental Assistant needed with little to no experience, must have x-ray certification,coronal polish certification. Great opportunity, weekends off! Pay to be discussed at time of interview Please contact Andrea (***) ***-****