Healthcare Call Center Representative - Laboratory Express $26-28/hour Job at Laboratory Express, Lubbock, TX

S3dyS2JxK1hsSjc2MXZWbXB0OGhLajdzQnc9PQ==
  • Laboratory Express
  • Lubbock, TX

Job Description

Job Description

Job Description

Healthcare Call Center Representative - Laboratory Express

$26-28/hour | Full-time | Entry Level | Training Provided

 

About the Role

Laboratory Express is hiring Healthcare Call Center Representatives to handle inbound calls from healthcare providers, patients, and insurance companies. Perfect opportunity for experienced call center professionals to advance into the stable healthcare industry.

 

Key Responsibilities

• Answer incoming calls regarding laboratory test scheduling, results, and billing

• Assist healthcare providers with test ordering and specimen collection coordination

• Handle patient inquiries about test preparation, results, and insurance coverage

• Process insurance authorizations and verify patient benefits

• Enter patient information and test orders into laboratory computer systems

• Resolve billing questions and payment processing issues

• Escalate complex medical or technical questions to appropriate laboratory staff

 

Requirements

• High school diploma or equivalent required

• Previous call center or customer service experience strongly preferred

• Excellent verbal communication skills and professional phone manner

• Strong computer skills and ability to navigate multiple systems simultaneously

• Patience and problem-solving abilities for challenging customer situations

• No healthcare experience required - comprehensive medical terminology and laboratory procedures training provided!

 

What We Offer

• Competitive pay: $26-28

• hour based on call center experience

• Excellent benefits: Health, dental, vision insurance and 401k matching

• Career advancement: Growth opportunities into specialized healthcare roles

• Professional development: Medical terminology, HIPAA, and healthcare systems training

• Stable schedule: Monday-Friday, 8am-6pm with minimal weekend coverage

• Job security: Essential healthcare services with consistent call volume

Company Description

Laboratory Express is one of the leading companies equipping healthcare providers.

Company Description

Laboratory Express is one of the leading companies equipping healthcare providers.

Job Tags

Full time, Monday to Friday, Weekend work,

Similar Jobs

DocCafe

Neurology Physician Assistant - $100,000 - $150,000/yearly Job at DocCafe

 ...DocCafe has an immediate opening for the following position: Physician Assistant - Neurology in Minneapolis, Minnesota. Make $100,000 - $150,000/yearly. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. -... 

HEARTSONG INC

Primary Music Therapist / Primary Art Therapist Job at HEARTSONG INC

Job Description Job Description Position: LCAT Music Therapist Facility: Heartsong, 277 Martine Avenue, Suite 230. White Plains, NY 10601 Position: Primary Music Therapist Reports to: Clinical Director Population: Children and Adults with Special Needs...

KA Recruiting Inc.

Medical Technologist/Medical Laboratory Technician in Texas Job at KA Recruiting Inc.

 ...comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc) Requirements ASCP certification Prior laboratory experience Click apply or email your resume to ****@*****.*** / call or text (***) ***-****! You can also schedule a time... 

Career Group

Executive Assistant - Confidential Advisory Firm Job at Career Group

 ...Our client, a highly respected boutique philanthropic consulting firm is seeking an experienced Executive Assistant to join their close-knit...  ..., and care Collaborate across clients, foundations, political partners, and internal teams Coordinate detailed point-to-... 

Monster

Recruiter Job at Monster

$35.00-45.00/hour 6-Month Contract MUST HAVE EXPERIENCE RECRUITING FOR AEROSPACE Summary We are looking for Recruiters to attract candidates to interview and hire great employees. A successful recruiter will collaborate with department managers on a regular basis and proactively...