Healthcare Administrative Clerk/Customer Service Job at Lloyd Staffing, Melville, NY

S0F6S2FxeVhrSjc0MnZaZ3FOb2pKRHZvQXc9PQ==
  • Lloyd Staffing
  • Melville, NY

Job Description

Job Description

Job Description

Salary: $18

We are seeking a detail-oriented and customer-focused Client Coordinator . In this role, you will be responsible for handling inquiries from clients, physicians, nurses, or their representatives and performing a variety of clerical and data processing tasks. The ideal candidate will be proactive, organized, and able to manage multiple responsibilities in a fast-paced environment.

 

Location: Woodbury, Long Island
Job Type: Full-Time
Schedule: Monday-Friday, 8:30 AM - 5:00 PM (Overtime as offered)

Key Responsibilities:

  • Respond promptly to inquiries from clients or their representatives regarding questions, concerns, or general information requests.
  • Use appropriate systems and databases to enter, update, and retrieve client information as needed.
  • Maintain communication with the QA department to ensure smooth workflow and timely report status updates.
  • Manage case files, including filing, archiving, and ensuring client information is accurate and up-to-date.
  • Work independently and collaborate with team members to address inquiries and return cases in a timely manner.
  • Direct calls to other departments as needed and perform clerical duties such as typing, filing, and emailing.
  • Assist in resolving customer complaints and quality assurance issues.
  • Ensure all practices comply with state and federal safety and legal regulations.

Qualifications:

  • Minimum of 1 year clerical experience, or an equivalent combination of education and experience.
  • High school diploma or equivalent required.
  • Experience in a medical office or insurance industry is preferred.
  • Proficient in Microsoft Word, Outlook, Excel, and other common software programs.
  • Ability to adapt to a fast-paced, high-volume contact center environment.
  • Strong organizational skills and attention to detail.
  • Excellent communication skills and the ability to handle client inquiries with professionalism.

Job Tags

Full time, Monday to Friday,

Similar Jobs

Pardo Dentistry

Dental Receptionist Job at Pardo Dentistry

 ...Our growing dental practice in in need of a dental receptionist! We are looking for an experienced and professional Dental Receptionist to join our team. The successful candidate will be responsible for greeting patients, scheduling appointments, managing patient records... 

Truck with Jed Logistics

Truck Driver/CDL-A / Home Daily/Touch Freight Job at Truck with Jed Logistics

 ...Class A Driver Bold Safe Trucking is a top employer of CDL Truck Drivers across the country. In addition to a great starting salary, we offer great benefits...  ...Responsibilities: ~ Reefer ~ Automatic ~ Home Daily ~100% Touch Freight; driver unload at grocery stores... 

MCI

Work-at-Home Customer Service Representative Job Openings (Full-Time) Job at MCI

 ...Job Opportunity Sydney Call Centre, a MCI company is looking for work at home customer service, help desk, technical support, and sales representatives to support remote work demand. In these roles, you will handle inbound customer inquiries, or troubleshoot basic technical...