Front Desk Receptionist Job at The How Clinic, San Diego, CA

TFE3S1pLMlFrNS85M3ZaZ3B0a2pJajNxQnc9PQ==
  • The How Clinic
  • San Diego, CA

Job Description

We are seeking a friendly, organized, and proactive Front Desk Receptionist to be the welcoming face of our rapidly growing clinic. This key role blends exceptional customer service with administrative support, including managing patient communications, scheduling treatments, coordinating follow-ups, and handling billing. You’ll also support our expanding sales and marketing efforts by responding to leads, educating prospective patients about our services, and helping convert inquiries into appointments. This is an excellent opportunity for a confident communicator with strong time management skills and a passion for patient care to grow alongside a thriving practice.

What You’ll Do:

  • Be the face of our clinic—greeting and guiding patients with professionalism and care
  • Answer phones and provide timely, friendly support to both new and returning patients
  • Respond to ad inquiries and leads via phone, text, or email to help convert interest into booked visits
  • Schedule treatments and follow-ups for services like hormone optimization, PRP therapy, shockwave therapy for ED, joint injections, and more
  • Educate patients about our regenerative medicine offerings and guide them through their care journey
  • Coordinate prescription refills and submit prior authorizations for medications
  • Track the patient journey , including treatment progress and follow-up timelines
  • Collect payments and handle billing accurately
  • Manage patient feedback and ensure every visit exceeds expectations
  • Support sales and marketing initiatives, including internal promotions and patient engagement
  • Collaborate with team members to enhance customer support services.

Qualifications

  • Previous experience as a medical receptionist or in a similar administrative role is preferred
  • A strong communicator with sales or marketing experience
  • Someone who thrives in a patient-centered environment
  • Energetic, compassionate, organized, and detail-oriented
  • Comfortable with technology and multitasking in a dynamic clinic setting
  • Experience with EMRs, Google Suite, task management software such as Dockhealth or Asana are recommended

Perks:

  • Employee pricing on all services and products
  • Be part of a collaborative, purpose-driven team
  • Opportunity to grow with an innovative clinic changing lives through regenerative care

About Us:

The How Clinic is a regenerative medicine and optimization practice helping people live longer, stronger, and better. Our services include hormone therapy, sexual health solutions, PRP and joint injections, shockwave therapy, and more. Our tagline says it all: You. Better.

Job Tags

Similar Jobs

Home Safety Services, Inc.

Business Development Manager Job at Home Safety Services, Inc.

 ...lead community engagement, referral development, and account management throughout a large portion of our service territory. In this role...  ...in home-health or home care related sales, marketing or business development. ~ Proficiency with social media platforms, video... 

Stelic

Junior Project Scheduler Job at Stelic

 ...teams. ~ Strong attention to detail and organizational skills. ~ Bachelors degree in engineering, construction management, or related field preferred. Work Environment~Hybrid role with three days onsite (Detroit, MI) and two days remote. ~ Direct support... 

Endo

Sr Specialty Sales Professional (Orthopedic) Job at Endo

 ...Job Description Job Summary - Fully functioning Sales Professional role that plans and executes a moderately complex sales process...  ...preferred. Biopharmaceutical Industry experience required. B2B sales experience required. All newly-hired experiences (i.e. not... 

Capozzi Adler, P.C.

Litigation Associate - General Law Department - Recent Graduates Welcome Job at Capozzi Adler, P.C.

A mid-sized Harrisburg law firm, Capozzi Adler, P.C., is seeking to expand its general law practice. We are seeking a recent graduate or a third-year student about to pass the bar exam. No prior litigation experience is required. The Senior General Law Litigation Partner... 

Integrity Marketing Group

Agent Sales, Medicare Job at Integrity Marketing Group

 ...companies to provide quality healthcare at affordable prices. As a Medicare Sales Specialist at American Health Plans, you'll be responsible for...  ...focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular...