Job Description
We are Closer Than You Think - Just Off I-35! Visit Us in Person and Explore Exciting Opportunities at WinStar! Walk-In Hours: Tuesdays 10:00 AM - 2:00 PM | 21444 World Way Dr., Thackerville, OK 73459 Text Us at 910-725-5790 for More Info!$60k to $80k per year DOE
Join Our Team: Executive Housekeeper - Lead the Way to Exceptional Guest Experiences! Are you passionate about creating immaculate spaces and delivering top-tier guest experiences? Do you thrive in a fast-paced environment where attention to detail and leadership make a difference? If so, we want you to be part of our team as a
Housekeeping Manager !
At
WinStar World Hotel , we take pride in ensuring our guests enjoy the highest standards of cleanliness and comfort. As the Executive Housekeeper, you'll play a key role in maintaining the cleanliness of our hotel, supervising a dedicated team, and ensuring every guest's stay is nothing short of exceptional. If you're a natural leader with a keen eye for detail and a love for hospitality, we invite you to apply and join our team!
What You'll Do: - Lead with Excellence : Oversee all housekeeping activities to ensure the highest levels of cleanliness and guest satisfaction, meeting brand and company standards.
- Guest Satisfaction First : Investigate and resolve guest complaints, ensuring every guest feels valued and cared for.
- Set the Standard : Develop and implement housekeeping procedures that align with brand expectations, creating a seamless guest experience.
- Inspect and Maintain : Regularly inspect guestrooms and public areas to maintain top-quality cleanliness, and monitor inventory of guest supplies, linens, and amenities.
- Train and Inspire : Lead the training of housekeeping and laundry staff to meet the highest performance standards, ensuring team members are set up for success.
- Manage Operations : Oversee linen, uniform, and supply rooms while ensuring smooth inventory management through careful tracking and purchasing controls.
- Budget & Resources : Assist with budget planning, monitor operating expenses, and ensure energy conservation programs are adhered to.
- Safety First : Ensure compliance with all safety, fire, and security standards, contributing to the hotel's overall safety committee.
- Foster Development : Support the growth and development of your team, ensuring they are satisfied in their roles and have clear pathways for advancement.
- Collaboration Across Teams : Work with other departments to ensure all operations run smoothly and every guest's needs are met.
- Constant Communication : Be a proactive communicator with fellow managers, department heads, and employees to ensure consistency and excellence in service.
What We're Looking For: - A natural leader with exceptional supervisory skills and a passion for guest satisfaction.
- Experience in housekeeping management or a similar role, with the ability to effectively train and motivate a diverse team.
- Knowledge of sanitation and safety standards, and the ability to apply that knowledge to maintain a spotless and safe environment for guests.
- Strong communication skills , both verbal and written, with the ability to interact with employees, vendors, and guests.
- Ability to stay organized and manage inventory controls for linens, uniforms, and supplies.
- A hands-on, proactive attitude - you will be actively involved in inspecting rooms, monitoring operations, and ensuring guest satisfaction.
- Physical stamina to handle the demands of the role, including the ability to lift up to 25 pounds, and move efficiently throughout the hotel.
Why Join Us? At WinStar World Hotel, we're not just a place to work - we're a place to grow, thrive, and make a real impact. We offer a dynamic and supportive work environment where you can develop your career while working with a passionate team dedicated to excellence.
Ready to make a difference? Apply now and take the first step toward an exciting new chapter in your career!
How to Apply: Think you're the perfect fit? Don't wait-apply today! Simply fill out our
quick and mobile-friendly 3-minute application by clicking the link below. We look forward to reviewing your application and meeting you soon!
Please note: We only accept applications through our website. Do not email your resume. Winstar Casino Hotel
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