Job Description

Job Description

Job Description

Are you a recent graduate ready to immerse yourself in a team-oriented environment while building a career in marketing and customer service? You've found the perfect opportunity! Join our renowned marketing company as an Entry Level Customer Specialist in the vibrant city of New York. You'll not only gain invaluable experience but also thrive in a collaborative setting that nurtures growth and innovation.

About Us:

At AURA, we excel at creating exceptional marketing experiences that resonate with our clients and their audiences. As an Entry Level Customer Specialist, you'll be a vital contributor to our team, providing stellar service while exploring the dynamic world of marketing. If you're eager to learn, contribute, and thrive within a supportive atmosphere, we're excited to welcome you to our ranks.

Job Responsibilities:

As an Entry Level Customer Specialist, you'll play a pivotal role in strengthening our relationships with clients and shaping their experience. Your responsibilities will include:

• Delivering impeccable customer service to clients, addressing their needs and inquiries.
• Assisting clients across multiple communication channels with efficiency and professionalism.
• Collaborating closely with diverse teams to ensure client satisfaction and success.
• Immersing yourself in our marketing strategies, services, and industry trends.
• Participating actively in marketing campaign planning and execution.
• Contributing to the meticulous upkeep of client records and essential documentation.
• Identifying opportunities for streamlining and enhancing customer service practices.

Skills and Qualities:

We're seeking recent grads who embody the following skills and qualities:

• Exceptional written and verbal communication skills.
• A customer-centric mindset with a passion for delivering exceptional service.
• Strong problem-solving abilities and a proactive approach to challenges.
• A foundational understanding of marketing principles and strategies.
• Collaborative spirit with the ability to thrive in a team-driven environment.
• Keen attention to detail paired with excellent organizational skills.
• Adaptability and an innate desire to learn and grow.
• Proficiency in utilizing common office software and communication tools.

Why Join Us:

• Comprehensive training in customer service and exposure to marketing concepts.
• Engage in diverse marketing campaigns and strategies.
• Benefit from mentorship provided by seasoned marketing professionals.
• Opportunities to expand your skill set within a dynamic marketing company.
• Embrace a supportive atmosphere that values collaboration and innovation.
• Experience room for advancement and exciting career growth prospects.
• Enjoy the vibrant lifestyle of New York, a city known for its culture and diversity.

Application Process:

Ready to thrive in a collaborative team while launching your career in marketing and customer service? Submit your resume and a cover letter showcasing your enthusiasm for teamwork, your customer service passion, any relevant experiences, and your aspirations in the marketing field. If you're excited to deliver exceptional service and be part of an innovative team, we're thrilled to hear from you.

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