Job Description
Elizabethtown, PA | Full-Time | Leadership Role in Premium Pet Care
Are you a confident, compassionate leader who thrives in a fast-paced, team-focused environment ? Playful Pups Retreat is seeking a detail-oriented manager to oversee the daily operations of our busy Daycare & Training facility. If you're passionate about people, pets, and operational excellence -this is your opportunity to lead with purpose .
About UsFor 15+ years, Playful Pups Retreat has delivered exceptional, enrichment-based care to dogs across Central PA. We offer daycare, training, overnight lodging, and bathing services-all tailored to each dog's needs. Our success starts with our people, and we're committed to cultivating a supportive, accountable, and compassionate team culture .
What You'll DoAs our Daycare & Training Center Manager, you'll partner with our leadership team to ensure smooth, high-quality daily operations . This hands-on role requires strong communication, critical thinking, and team development skills.
Key Responsibilities:
Oversee daycare, training, and bathing services
Lead a multi-department team with professionalism and accountability
Ensure safety, service, and operational consistency
Handle scheduling, payroll oversight, and team performance
Support hiring, training, and team development
Maintain excellent client communication and service
Collaborate on promotions, dog activities, and community events
Manage elevated client concerns and onsite emergencies
2+ years in leadership (animal care, hospitality, or service industries)
Strong team leadership, communication, and conflict-resolution skills
Confident decision-maker in fast-paced, client-facing environments
Passionate about pets and committed to quality care
Tech-savvy: Microsoft Office, Google Workspace, and cloud systems
Full-time availability, including evenings and some weekends
Competitive base salary (based on experience)
Monthly performance bonuses tied to KPIs
Paid time off
Continuing education support
Supplemental benefits (AFLAC, EAP access)
A positive, growth-driven work culture where you make a real impact
If you're ready to grow your career and lead a top-tier pet care team, apply now and help us raise the bar in service, safety, and team excellence.
Playful Pups Retreat is committed to providing a safe, professional, and trustworthy environment for our clients, their pets, and our team. As part of our hiring process, all final candidates are required to successfully complete a criminal background check and may be subject to a pre-employment drug screening . Employment offers are contingent upon passing these screenings.
Playful Pups Retreat is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination and fair hiring practices.
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