Job Description

Job Description

Job Description

Overview

Lead the Future of HR at Call 4 Health – Director of Human Resources
Location: Delray Beach, FL | Remote Work Environment

At Call 4 Health , we don’t just provide contact center solutions—we create meaningful connections. With over 700 employees and growing, we are seeking an exceptional Director of Human Resources to lead and shape our people strategy. If you are a hands-on, strategic leader passionate about fostering a high-performance culture, we want to hear from you!

Why Join Us?

At Call 4 Health, we believe that our employees are our greatest asset. Our commitment to professional development, work-life balance, and an inclusive culture ensures that every team member feels valued and empowered. Here, your leadership will make a lasting impact on our employees, our clients, and the future of our organization.

The Role

As the Director of Human Resources , you will drive HR initiatives that support our rapid growth. Overseeing multiple HR teams—including HR Operations, Employee Relations, Talent Acquisition, and Organizational Development—you will align people strategies with business objectives while fostering a culture of innovation, inclusivity, and compliance.

What You’ll Do

• Lead, mentor, and develop HR teams to optimize performance, engagement, and talent development.
• Build and implement strategic HR policies, leadership programs, and engagement initiatives.
• Champion compliance, employee relations, and talent acquisition best practices.
• Utilize data-driven decision-making to enhance recruitment, training, and performance management.
• Oversee compensation, benefits, health & safety, and employee well-being programs.
• Develop and drive remote workforce policies and global HR initiatives, including nearshore partnerships.
• Collaborate with executives to align HR strategies with business growth and operational goals.

What You Bring

• Education & Experience: Bachelor’s degree in HR, Business Administration, or related field (Master’s preferred). Minimum 5 years in HR leadership, preferably in a high-growth or contact center environment.
• Certifications: SHRM-CP or SHRM-SCP preferred.
• Skills: Strong leadership, strategic thinking, and ability to manage HR operations at scale.
• Tech-Savvy: Proficiency in HRIS and data analytics to drive workforce optimization.

Perks & Benefits

• Competitive Compensation: $120,00 - $144,000
• Comprehensive Health Benefits (Medical, Dental, Vision, Life Insurance, Flexible Spending) & 401(k) Match
• Generous PTO & Personal Leave
• Continuous Learning & Development Programs
• Employee Wellness & Assistance Programs

Join Our Team!

This is your chance to shape the future of HR at Call 4 Health. If you’re ready to lead with vision, innovation, and passion, apply today and take the next step in your HR leadership journey.

Your leadership starts here—be the driving force behind our people and culture at Call 4 Health!

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