Desktop Support/ IT Technician Job at Enterprise Solutions Inc., Sacramento, CA

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  • Enterprise Solutions Inc.
  • Sacramento, CA

Job Description

Job Description:

TOP THINGS:

o Tier 1 remote technical support experience

o IT Service Desk experience

o Call Center – Remote customer service experience

o IT Certifications

Minimum Qualifications

o High School Diploma or equivalent

o 1 year of IT service/help desk operations experience

o Complete service requests and troubleshoot computer and device problems via the telephone & web channels

o Standard knowledge and experience in MS Office Suite, MS operations systems, and enterprise network environment

o Strong client customer skills

o Ability to learn quickly and transfer essential knowledge to team members

o Capable analytical skills

o Teamwork is essential

o Strong communication skills

o Demonstrates work quality and efficiency

o Open and adaptable to change

o Passion for safety

Job Tags

Remote work,

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